Tubing Operations Attendant

Sugar Bowl Ski Resort•Norden, CA

30d•Onsite

About The Position

The Tubing Attendant is responsible for the ensuring the smooth and safe operation of Sugar Rush Tubing Facility. They are responsible for providing a high level of customer service and safety to all guests and employees. Why Sugar Bowl? Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to "sunny California" since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts a like. Who you are Ability to provide a fun and positive work environment Must have superior guest service skills including professional appearance and demeanor Must be available for a part time (2 days a week) or full time (5 days a week) including weekends, evenings and holidays Ability to multi-task with strong attention to detail and ability to make decisions resulting in customer safety Ability to develop and maintain professional and positive relationships with external groups Must be flexible due to a constantly changing environment Must be proactive and be able to work independently with little or no supervision Ability to work outdoors in all temperature/weather extremes

Requirements

Ability to provide a fun and positive work environment
Must have superior guest service skills including professional appearance and demeanor
Must be available for a part time (2 days a week) or full time (5 days a week) including weekends, evenings and holidays
Ability to multi-task with strong attention to detail and ability to make decisions resulting in customer safety
Ability to develop and maintain professional and positive relationships with external groups
Must be flexible due to a constantly changing environment
Must be proactive and be able to work independently with little or no supervision
Ability to work outdoors in all temperature/weather extremes

Responsibilities

Oversee active safety management.
Hire, train, schedule and supervise staff members.
Organize orientation and complete all new hire documentation.
Oversee day to day tubing operations including but not limited to; opening and closing procedures, Parking, Tickets, Food & Beverage and Retail, Security and Patrol operations.
Responsible for safety of all tubing employees.
Responsible for securing releases of liability and safety of all customers.
Review and oversee all daily logbooks
Coordinate with Mountain Ops on daily maintenance of lift(s) and tubing lanes.
Maintain snow base at load and unload areas.
Maintain log of hours for lifts.
Work with Mountain Manager re annual inspections, maintenance etc.
Train staff on daily lift operations and maintenance.
Maintain tube Inventory. Maintain proper inflation levels. Patch, repair or discard tubes as needed.
Keep logs of condition of tubes. Send tubes back to vender for refurbishing as needed.
Communicate with tube vendor as needed.
Contribute to or develop Tubing budget.
Schedule staff in alignment with set payroll budgets.
When sensible, coordinate with Operations departments to contribute staff to other departments midweek.
Facilitate and coordinate group activities and events.
Other job duties as assigned.

Benefits

Employer sponsored 401k plan after 1000hrs (and 1-yr)
Excellent professional and training development
Free ski and tubing passes for employees
Free ski passes for dependents
50% off food at our cafeterias
Free group ski and snowboard lessons for employees
Employee discounted lift tickets for family and friends
Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective
Hotel discounts
Employee ski reciprocal programs