Essential Functions Account Maintenance: 50% • Manage daily cash flow, request securities trades from Investments team and/or initiate money market and cash transfers to avoid overdrafts as needed • Process daily mail and recommend action on items received to assigned Trust Officers. • Perform system maintenance including account master and interested party updates as needed. • Update pending disbursements and related records for invoices and distribution requests. • Review prior day transactions for accuracy and advise Trust Officer of any discrepancies. • Perform routine account file maintenance including imaging, paper filing, research and retrieval. • Act as liaison between Trust Officers and Trust Operations on issues related to account maintenance and transactions. • Direct calls and requests to appropriate Trust Officer. Account Administration: 40% • Perform research in response to customer inquiries, including drafting routine correspondence on behalf of Trust Officer. • Prepare required backup documentation for annual account reviews and provide to Trust Officer. • Set up various types of accounts, close accounts and perform related follow-up. • Prepare required forms for reporting to Trust Operating Committee for account acceptance, opening, and closing as requested by Trust Officer. • Process deposits and disbursements from accounts and track for timely receipt of required contributions. • Request trade recommendations from Investments team on behalf of Trust Officer as necessary. • Monitor completion of investment transactions for non-managed account transaction requests, including obtaining written confirmation of verbally directed trades. • Provide responsive client service in support of Trust Officer, by handling incoming telephone calls and responding to client inquiries as needed. • Perform research required for various Trust Operating Committee reports. Non-Essential Functions: 10% • Maintain orderly workflow in the absence of assigned Trust Officer. • Perform special projects and research as assigned. • Perform other duties as assigned Minimum Qualifications: Education: Associates degree in accounting, business administration, or related field; or an equivalent combination of education and experience . Experience: Two years of experience in an administrative support role. Knowledge, Skills and Abilities: Trust Specialist I: Knowledge of modern office administration methods and practices. Skill operating a personal computer including word processing, spreadsheet and presentation software Basic mathematical calculation skills Comprehensive understanding of trust operating system and operational processes utilized by Department. (Trust Specialist II) Knowledge and understanding of general trust and/or Qualified Retirement Plan and IRA administration principles. (Trust Specialist II) Physical Requirements: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk. Compensation: The hiring range for this position is to $22.00 to $33.00 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree