Trust & Safety Policy - User Data Policy Senior Specialist

About The Position

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Reddit is seeking an experienced, detail-oriented User Data Policy Senior Specialist to support Reddit’s Trust & Safety Policy (TSP) team. TSP focuses on a variety of trust and safety areas, with a particular emphasis on protecting the expression rights and private information of communities and users across Reddit through strategic solutions that balance defensible risk. Within TSP, the User Data Policy team crafts strategies, policies, and workflows necessary to handle global legal requests for user account information, data protection requests, and various child safety initiatives. This role will primarily be focused on processing U.S. and global law enforcement and government requests for account information, supporting distributed teammates around the world, and protecting user rights, including privacy and due process. Your drive and experience will create impact on Reddit’s rapidly-growing business while protecting user rights, including privacy and due process.

Requirements

3+ years relevant work experience, specifically handling legal requests for account information from U.S. law enforcement and/or government agencies.
Critical thinker who creates tailored solutions to a wide range of challenges
Superior organizational skills and attention to detail
Motivated self-starter who thrives in unstructured environments
Strong written and verbal communication skills
Ability to work and make decisions independently

Nice To Haves

Experience in legal content removal requests a strong plus
Additional non-English language proficiency a strong plus [with preference for Spanish & Portuguese]

Responsibilities

Review and process legal requests for account information from U.S. and global law enforcement and government agencies
Participate in the Trust & Safety Policy emergency on-call rotation, which reviews and processes Emergency Removal Requests and Emergency Disclosure Requests on a 24x7 basis
Develop and update internal processes and workflows to mitigate legal risk and enhance effectiveness
Manage internal escalations and educate partner teams on our policies and procedures
Identify and proactively communicate trends in order to inform decisions on policy and workflow development
Work cross-functionally with Legal, Anti-Evil Operations, Community, and Engineering teams in order to efficiently carry out job responsibilities
Troubleshoot and identify bugs or user-related issues and work with our stakeholders to seek resolutions or fixes while mitigating risk

Benefits

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission.
Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave.

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