Trust Operations Associate

First Bank, Upper Michigan•Escanaba, MI

About The Position

The Trust Operations Associate will be responsible for providing support for Trust & Investment Management Group Staff and customers. Open and close accounts on Charlotte system; updates to account set-up as needed. Complete Account Opening Checklist, prepare forms and account file folders. Complete Death of Grantor and Account Closing Checklists; perform estate settlement tasks and completes account closing process, file insurance claims. Complete and submit transfer paperwork to other brokerage companies/financial institutions for new clients. Serve as back-up person for BNY settlement. Post manual closing and estate settlement fees for Escanaba accounts. Print Administrator Fee reports Set-up clients for PAL access and assist clients with sign-on issues. Assists with preparing IRA distribution forms. Assist with printing monthly, quarterly and annual statements. Assist with preparation of new account packets, RFP packets for new proposals, and quarterly/semi-annual board meeting packets for foundation and non-profit accounts. Act as back-up for printing checks, processing wire transfers, depositing checks. Performs general administrative duties in the area of mail, answering phone calls, correspondence filing and scanning. Other duties as assigned.

Requirements

Bachelor’s degree in Business, Finance, or a related field, preferred.
Excellent interpersonal, organizational, and decision-making abilities.
Demonstrates professionalism and maintains strict confidentiality at all times.
Proven clerical experience with strong typing skills and proficiency in Microsoft Office applications.

Nice To Haves

Prior experience in a financial institution is an asset.

Responsibilities

Open and close accounts on Charlotte system; updates to account set-up as needed.
Complete Account Opening Checklist, prepare forms and account file folders.
Complete Death of Grantor and Account Closing Checklists; perform estate settlement tasks and completes account closing process, file insurance claims.
Complete and submit transfer paperwork to other brokerage companies/financial institutions for new clients.
Serve as back-up person for BNY settlement.
Post manual closing and estate settlement fees for Escanaba accounts.
Print Administrator Fee reports
Set-up clients for PAL access and assist clients with sign-on issues.
Assists with preparing IRA distribution forms.
Assist with printing monthly, quarterly and annual statements.
Assist with preparation of new account packets, RFP packets for new proposals, and quarterly/semi-annual board meeting packets for foundation and non-profit accounts.
Act as back-up for printing checks, processing wire transfers, depositing checks.
Performs general administrative duties in the area of mail, answering phone calls, correspondence filing and scanning.
Other duties as assigned.