Trust Client Specialist

First Horizon•Brentwood, TN

1d•Onsite

About The Position

The primary function of the Trust Client Specialist is to provide general and clerical administrative support to an individual, or small group of individuals, relieving them of clerical, administrative, and business detail. This particular job is in the Trust Division where the individual will assist Trust Officers in the administration and management of trust and estate accounts, prepares and reviews management reports; maintains records; coordinates information with various departments; interfaces with clients, staff and management; meets standards for Trust Division quality goals.

Requirements

Ability to operate a PC
Proficiency in Microsoft Office applications (Word and Excel) a must
Must be highly detailed oriented
Must be able to prioritize, manage time, finish projects timely, and complete daily tasks with little or limited supervision
Must have good oral & written skills and ability to communicate well with clients & co-workers
The ability to work as a team member
Must be highly service oriented

Nice To Haves

Preferred Trust/Securities and processing experience

Responsibilities

Daily and weekly cash movement between Trust and DDA’s for clients
Research and Notify appropriate parties of Class Actions
Coordinating directed trades (purchase and sells) with Trust Portfolio Manager
Special Situation Assets, maintain working list, obtain statements, balance, and provide updated information to TSS for posting and maintenance
Coordinate Bank Services for Trust clients as their need may dictate. This may involve working with other areas of the bank in an effort to maintain an operational consistency between the clients trust services and his/her other banking needs.
Serve as a liaison between the Administrator and the Client and also as the liaison between these two parties with other areas of the bank.
Distribution of funds by check, wire, or by direct deposit into checking and investment accounts at other institution upon direction of the client and/or administrative officer’s request
Initiate entries to pay bills for Trust clients
Communicating with Trust Administrator regarding liquidity needs for living expenses, gifting purposes, and tax purpose
Setting up quarterly, annual, and monthly distributions for clients and assuring that these transactions are accurate and completed in a timely manner. This will involve setting up regular payments on the trust system. These payments are usually done via check or direct deposit into the clients checking or investment account at another institution
Follow procedures for opening and closing Trust Accounts
Gathering and distribution of tangible and intangible assets (stocks, bonds, cash, limited partnerships, and other assets)
Setting up statements on the trust system, which will enable clients to receive account information on monthly, quarterly, bi annual or annual basis
Preparing court accountings and other documents in a timely manner
Make sure that client records are correct on the system and that new information is added to and maintained correctly in the vault on file
Assist the Administrator in performing daily operational tasks, such as client contact, faxing, copying, delivering of documents, answering phones, loading documents in Compliance Services and serving in a backup role in the absence of the Trust Officer