Assists Trust Company employees with clerical/administrative support and assists clients with needs pertaining to their trust accounts when officers are not available. ESSENTIAL DUTIES and RESPONSIBILITIES: File correspondence, bill paid, legal documents, memos, and asset processing in documentary and original files Process Employee and Employer contributions received through the recordkeeping system Set-up and monitor recurring payments from client accounts (including monthly pension checks), make changes as necessary Provide distribution and loan forms to participants Input and process distributions and payments from client accounts on demand Monitor available cash and notify Administrator of cash needs Processes all updates to the trust system, i.e. name/address records, account statements, etc. as directed by Trust Administrator Produce reports and Excel spreadsheets as needed Open accounts by inputting necessary client information; close accounts per instructions of Administrator Provide paperwork to Trust Operations in order to process receipt and delivery of securities Prepare necessary paperwork to initiate transfer of assets. Obtain client authorization and request additional information to process transfers. Follow-up on receipt of assets and troubleshoot problems/issues Obtain cost basis information/estate valuation Prepare Court Accountings as needed (if applicable) Coordinate client meetings and preparation of necessary presentation materials and board packets Greet and assist visitors (if applicable) Handle incoming phone calls to answer questions and resolve problems Sort and distribute incoming mail. Daily run to Post Office (if applicable) Type correspondence, reports and other documents Complete all other duties as assigned
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED