Trust Accounting Analyst

EPIC Brokers•Jersey City, NJ

6d•$70,000 - $75,000•Hybrid

About The Position

This position requires strong analytical, written and verbal skills which will give you the tools necessary to successfully complete your tasks and lend support to your colleagues. Your pro-active nature, attention to detail, quality and proven organizational skills will provide the basis needed to initiate and work multiple priorities in a fast-paced environment. You are committed to accuracy, excellent customer service, professionalism and going the extra mile.

Requirements

Excellent troubleshooting, decision making and problem-solving skills.
Ability to partner with others to deliver on objectives.
Strong knowledge Microsoft Office programs to including Advanced Excel skills (VLookups are a must, Macros and Pivot Tables are a plus).
Strong attention to detail, multi-tasking, assigning priority and time management abilities.
Ability to work effectively and efficiently both with and without direct supervision.
Strong interpersonal communication skills, both written and verbal.
Must be able to commute to Jersey City, NY office (currently still remote).
College degree required. Associates or Bachelors. Degree in Accounting or Finance preferred
Minimal three years Accounting experience. Insurance accounting experience strongly preferred
Experience with AMS systems such as Sagitta, ImageRight, AMS 360 a plus

Responsibilities

Insurance Payables/Premium Receivables
Process timely premium payments to insurance carriers (via checks, ACH, Wire or online) to avoid notices of cancellation.
Initiate Electronic Payments (ACH or Wire Transfers) to carriers through our preferred banking partner.
Research and resolve payable discrepancies (premium, commission, billing etc.) with branch offices and/or insurance carriers.
Research and respond to high volume of inquiries (email & phone calls) timely and appropriately.
Follow up for carrier invoices or statements through all the necessary channels.
Apply or resolve return premium payments from insurance carriers.
Depositing funds to bank
Posting/allocating cash to client in agency management system
Collaborate with third party administrators, such as ReSource Pro/Patra, on integrated workflows.
Perform client account reconciliations as needed.
Answer Accounts Receivable questions
Process client refunds or pass-through payments for clients
Generate Accounts Receivable aging reports and distribute accordingly.
Work with Account Managers, Brokers, and Clients to collect premiums due.
Act as a backup for other Trust Accounting team members as needed.
File documents into our electronic filing system timely and accurately.
Other duties and projects as assigned.
Resolution of billing discrepancies
Coordinate with Account Executives to resolve billing discrepancies
Provide Account Executives with payment history to carriers as requested
Refer problems/obstacles to Manager at huddle or immediately if urgent
Resolution of bank reconciliation items
Coordinate with Manager & Finance to resolve any bank rec items
Follow established workflow on NOC and Advanced Items
Communicate with the AE and track items pending NOC
Follow established workflow for Advanced Items and refer problems/obstacles to Manager at huddle or sooner if urgent.
Participate in morning huddle
Provide update on pending items
Introduce any new issues that need attention
Share responsibility of dedicated AP team email address
Request new ACH/Wire templates for new carriers and as carrier information changes
Work toward achieving team and individual goals
Additional projects/tasks as provided by dept manager
Personal AND Organizational Development Responsibilities:
Set priorities and manage workflow for self and support team to ensure all goals are met.
Interact with others effectively using strong, clear communication skills, cooperating purposefully and providing information and guidance as needed to achieve the business, profitability and retention goals of EPIC.
Stay informed regarding industry information.
Project a professional image in action and appearance.

Benefits

Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation