Trucking Operations Manager

Hill Bros • Omaha, NE

16d • Onsite

About The Position

Hill Brothers Transportation is seeking an experienced Operations Manager to lead and develop our Fleet Manager team. This critical leadership role focuses on performance management, accountability, and ensuring consistent execution across our fleet operations. You'll partner closely with our Lead Fleet Manager – Driver Operations to balance strategic oversight with real-time operational needs, while coaching your team to deliver exceptional results for both drivers and customers. As Operations Manager, you'll set the standard for operational excellence through clear expectations, effective coaching, and process improvement. If you're a proven leader who excels at developing teams, driving accountability, and solving complex operational challenges, this is an excellent opportunity to make a significant impact on our growing organization.

Requirements

• Proven leadership experience managing teams in transportation or logistics operations
• Strong understanding of fleet management, driver operations, and trucking industry best practices
• Experience conducting performance reviews and managing accountability
• Computer Proficiency: Advanced skills in Word, Excel, and Outlook
• Able to control and express emotion, handle relationships judiciously and with empathy
• Able to motivate and inspire team members to reach goals and perform at their best
• Skilled at negotiation, mediation, arbitration, and solving disagreements
• Able to collaborate effectively with peers and leadership
• Able to plan, arrange, coordinate, administer, and manage people, data, and records
• Able to design, implement, and manage efficient programs that fulfill essential functions
• Able to drive change, influence others, and create new processes for future success
• Offers opinions, ideas, and thoughts proactively without being asked
• Detail-oriented with ability to pay attention to project and task specifics
• Able to do thorough, accurate, and consistent work free from errors
• Strong time management and ability to organize work within given deadlines
• Consistently achieves desired outcomes with minimum avoidable errors
• Dependable and trustworthy in all work responsibilities
• Takes responsibility and can be held accountable for conduct and decisions
• Organized approach with systematic methods for task performance
• Consistent attendance and commitment to scheduled work hours

Nice To Haves

• Knowledge of Hill Bros customers and freight lanes preferred
• TMS Experience: Experience with TMW Suite helpful
• Software Applications: Proficient in relevant operational and safety technology systems

Responsibilities

• Provide direct leadership and supervision to Fleet Managers, ensuring clarity of expectations and accountability
• Conduct regular coaching sessions, performance reviews, and corrective actions to support continuous improvement
• Support individual development and career growth for team members
• Lead or participate in operations meetings, providing insights on team performance and departmental needs
• Support new hire onboarding and training for Fleet Managers, ensuring they're properly equipped for success
• Review operational reports and performance metrics to identify trends and areas for improvement
• Implement action plans with Fleet Managers to address performance gaps and enhance results
• Hold responsibility for driver performance-related administrative documentation, including performance histories and follow-up actions
• Ensure consistent application of policies and procedures across the fleet
• Use metrics to measure effectiveness of implemented programs and initiatives
• Oversee daily workflow and ensure Fleet Managers follow established processes for communication, dispatch, documentation, and system usage
• Review and refine operational processes to improve efficiency, driver satisfaction, and customer performance
• Design, develop, implement, and maintain business solutions to improve performance
• Work cross-functionally with Load Planners, Customer Service, Maintenance, and other departments to resolve escalated issues
• Ensure compliance with company safety standards, regulatory requirements, and operational procedures
• Partner closely with the Lead Fleet Manager to stay aligned on real-time operational challenges and driver needs
• Coordinate with HR on personnel actions including hiring, evaluations, recognition, and disciplinary procedures
• Communicate requirements to senior management regarding resources and support needed for operational success
• Collaborate effectively across operations areas to deliver results

Benefits

• Leadership Impact: Direct influence on team performance and operational excellence
• Strategic Role: Partner with senior leadership on operational strategy and execution
• Team Development: Opportunity to coach and develop the next generation of fleet management professionals
• Process Improvement: Freedom to design and implement solutions that drive measurable results
• Cross-Functional Collaboration: Work with diverse teams across the organization
• Career Growth: Advancement opportunities in a growing transportation company
• Established Company: Join a stable organization with strong industry reputation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed