Truck Service Technician 1 - HOLT Truck Centers

HOLT•Oklahoma City, OK

11h

About The Position

Job Summary: Diagnoses, repairs, reconditions, and adjusts key systems and components of trucks and related equipment. Entry-level position – Generally has one year of experience and/or demonstrated job relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under immediate supervision. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Troubleshoots and diagnoses basic engine malfunctions and failures with supervision Performs basic engine and related equipment repairs on trucks and trailers with supervision Provides quality control/assurance inspections of completed tasks to include road testing Uses computers and related software to assist in diagnosing and reprograming engines Completes documentation for service reports, timecards, parts requisition and returns Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins Operates equipment and vehicles with possession of all necessary licenses and certificates Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Works overtime as required by workload and customers' needs Projects professionalism with both internal and external customers. including personal apperarance Completes all assigned Technician Training Path courses and safety training Consistently maintains an average rework of less than 2% Ensures a positive average variance consistently Works safely at all times and adheres to all applicable safety policies; compiles with all company policies, procedures, and standards Requires regular and punctual employee attendance Performs other duties as assigned

Requirements

Ability to meet all requirements as outlined in Leveling Description Guide to include; Basic Requirements, Cab Body Repairs, Brakes, Preventative Maintenance, Axles, Steering and Frame and Suspension
Demonstrates the ability to improve time in the disassembly, inspection, determining parts required and reassembly of repairs
General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
Ability to meet all requirements as outlines in Leveling Description Guide to include; Basic, Electrical System, Engine Systems, AC/Heat System, Fuel System, Compressed Air Systems, Cooling System and Rear Differential
Operation and control skills of vehicle fleet
Problem-solving and troubleshooting skills
Verbal communication skills
Exceptional skills in customer service
Excellent time management and organizational skills
Ability to follow logical troubleshooting procedures
Ability to work independently and as part of a team
Ability to operate a conventional forklift
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
Ability to operate a vehicle fleet on public roads
Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
Ability to read, write, and understand information
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)
High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required
Up to one year of experience preferred
Safety Training and task training required
Must own and maintain the necessary tools to efficiently perform the job
Valid driver’s license and acceptable driving record
Significant amount of time spent standing
Constant movement and use of hands, this position requires good manual dexterity
Communication with customers and constant communication with co-workers
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Be able to maneuver safely and work underneath equipment
Lifts and moves materials and equipment up to 50 lbs.
Occasional kneeling, crouching, stooping, crawling, reaching, and balancing
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

Nice To Haves

ASE – Medium/Heavy Truck Certification one or more preferred

Responsibilities

Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Troubleshoots and diagnoses basic engine malfunctions and failures with supervision
Performs basic engine and related equipment repairs on trucks and trailers with supervision
Provides quality control/assurance inspections of completed tasks to include road testing
Uses computers and related software to assist in diagnosing and reprograming engines
Completes documentation for service reports, timecards, parts requisition and returns
Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
Operates equipment and vehicles with possession of all necessary licenses and certificates
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and vehicle in a good, clean, and working order
Communicates job progress to supervisor and customer as needed
Works overtime as required by workload and customers' needs
Projects professionalism with both internal and external customers. including personal apperarance
Completes all assigned Technician Training Path courses and safety training
Consistently maintains an average rework of less than 2%
Ensures a positive average variance consistently
Works safely at all times and adheres to all applicable safety policies; compiles with all company policies, procedures, and standards
Requires regular and punctual employee attendance
Performs other duties as assigned