Truck Lead/Shop Scooper - Platt Park Location
About The Position
Become a Sweet Cow Truck Lead! Love ice cream, leading service events and being on the move? Sweet Cow is looking for friendly, high-energy Truck Leads who can safely drive our MooMobile mobile ice cream trucks, keep things fun and deliver exceptional, seamlessly executed events. This is a hybrid role combining Truck Lead responsibilities on the MooMobile and Scooper responsibilities inside our Sweet Cow shops. You’ll serve as the on-duty leader during MooMobile events and regularly work inside our Sweet Cow shops as a valued team member, supporting exceptional service, hospitality, and operational excellence. Because this role includes driving our MooMobile, applicants must have a minimum of three (3) years of active, licensed driving experience — this is a strict, non-negotiable requirement. Our mission is simple: Make the best-tasting ice cream, served by the friendliest scoopers in the cleanest shops (and trucks!) on the planet. We value community, kindness, contribution, and growth. Whether you're building a career or stepping into leadership for the first time, Sweet Cow is a place to grow with an amazing team.
Requirements
- Must be at least 18+ years old
- Valid driver’s license required
- Minimum 3 years of licensed driving experience (learner’s permit not included)
- Clean driving record required
- Ability to safely operate a large, box-style or specialty vehicle (No CDL required)
- Must maintain active personal automobile insurance meeting or exceeding state minimum requirements
- Employment is contingent upon successful completion of a motor vehicle record (MVR) and background check
- Must have reliable personal transportation to travel to and from truck departure locations
- At least six (6) months of experience delegating and/or coordinating the tasks of two or more employees
- At least six (6) months of experience in a related service industry
- Ability to work independently and as part of a team
- Strong time management and organizational skills
- Comfortable working in a fast-paced environment
- Work scheduled shifts inside Sweet Cow shops as needed. This is not a truck-only position. All MooMobile Truck Leads are required to maintain active shop availability.
- Able to lift up to 50 lbs
- Able to stand for full shifts
- Comfortable working in varying weather conditions (outdoor truck events)
- Able to work at least 3 shifts per week (15+ hours)
- Open availability required. We need team members with flexible availability.
- Regardless of how many shifts you want to work, your availability must include:
- Mon-Fri Availability: 4 daytime shifts (open - 4 pm)
- -OR-
- M-Thu Availability: 2 close shifts
- +
- Fri-Sun Availability: 2 close shifts
- +
- Sat-Sun Availability: 1 open shift
- Must be available for nights, weekends, holidays, and scheduled truck events.
Responsibilities
- Execute on the MooMobile - Deliver high-quality MooMobile experiences
- Operate the truck safely, serve efficiently, and connect authentically with guests
- Keep the truck On Point - uphold our standards for cleanliness, organization, and efficiency
- Lead MooMobileShifts - Coach, support, and inspire
- Contribute as a positive, reliable team player during in-shop shifts.
- Oversee transactions – ensure smooth, accurate POS and cash handling
- Be the vibe – create and foster a fun, memorable experience for customers and crew
- Problem-solve and communicate – work with your team and solve real-time issues
- Open and close the truck – take responsibility for key daily operations
- Provide consistent, positive, engaging customer experiences
- Foster a customer-centric culture in the truck, at events and in shop
- Address real-time customer needs through genuine care and authentic human connection
- Utilize and oversee established systems, tools, and procedures to uphold standards
- Contribute to a culture of accountability, purpose, and pride when working
- Execute and delegate tasks based on customer flow and necessary action items
- Ensure effective execution of daily operations
- Thrive in a fast-paced environment with a positive attitude
- Demonstrate excellence across all areas of truck & shop operations
- Utilize open, direct communication
- Communicate proactively with all operational & mechanical needs
- Engage, connect, and coach team with clarity and kindness
- Communicate schedule and availability proactively
Benefits
- FREE ice cream every shift + discounts for friends & fam
- Expand your leadership skills & grow with the company
- Free ice cream every shift + off-duty discounts
- Discounted employee merch store
- 50% employer-paid health insurance for qualifying employees (32+ hrs/week average)
- Dental and Vision plans available (employee-paid)
- Paid sick leave as required by Colorado HFWA
- 401(k) with 4% match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
