Truck Dispatcher

Keystone Clearwater Solutions•Mansfield, PA

2d•Onsite

About The Position

We are seeking a highly organized and service-oriented Truck Dispatcher to join our team. In this role, you will be responsible for coordinating all truck and driver activity, managing routes, communicating with drivers and customers, and using routing software to drive efficiency across our operations. This is a fast-paced role that requires flexibility, strong communication skills, and the ability to manage multiple tasks with changing priorities. Please note, this role will work a schedule from at our Mansfield, PA Location from SUNDAY to WEDNESDAY each week.

Requirements

High school diploma or GED required
Prior experience in customer service and dispatching preferred
Strong command of English, both written and verbal
Excellent phone communication and interpersonal skills
Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
Flexibility to work weekends and holidays as needed
Ability to adjust quickly to scheduling changes and operational demands

Nice To Haves

Experience with routing software or GPS tracking systems a plus
Familiarity with oil and gas transportation or water hauling operations preferred

Responsibilities

Monitor and track truck movements via GPS; update systems as needed
Build and distribute daily dispatch schedules and assign trucks accordingly
Communicate daily with drivers and customers to ensure expectations are met
Report issues including speeding violations, spills, breakdowns, and customer service failures
Track driver hours, flag shortfalls, and support compliance with DOT regulations
Forecast truck allocations weekly and communicate with the hauling group
Ensure timely and clear communication via phone, text, email, and in-person
Maintain all safety policies and procedures and promote a safety-first culture
Support additional dispatch and administrative duties as needed