TRIO Program Assistant

North Carolina State University•Raleigh, NC

42d

About The Position

The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College. NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student. TRIO Programs were established to support the nation's commitment to provide educational opportunity for all Americans to enter college, graduate, and move on to participate more fully in realizing "America's Economic and Social Dream." These Programs are funded under Title IV of the Higher Education Act of 1965 and are referred to as TRIO Programs because initially there were just three programs Upward Bound, Talent Search, and Student Support Services. The number has now expanded to include Educational Opportunity Centers, Ronald E, McNair Post Baccalaureate Achievement Program, Upward Bound Math & Science and Veterans Upward Bound. The Program Assistant supports the daily operations of the TRIO Collegiate Programs (Student Support Services, Student Support Services STEM, and Ronald E. McNair Scholars) and Pack Support Programs (1887 Scholars, First in the Pack, and Pack Promise). This role manages office workflow for six professional staff and a Director while providing excellent support to students, faculty mentors, and peer tutors. If you are an organized, detail-oriented professional who enjoys helping others succeed and thrives in a dynamic, student-centered environment, we encourage you to apply-especially if you bring strong communication skills, technical proficiency, and the ability to work independently with flexibility and initiative.

Requirements

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Nice To Haves

At least 2 years experience, managing office operations, including scheduling, recordkeeping, and correspondence.
Ability to maintain accurate databases, track participation, and generate reports.
Processed payroll, travel reimbursements, invoicing, or reconciling expenditures.
Strong verbal and written skills for interacting with students, staff, and campus partners.
Skilled in MS Office or Google Suite; experience with databases, Gmail, or PeopleSoft

Responsibilities

Welcome visitors, respond to calls and inquiries, and provide information to students and campus partners.
Maintain student records and databases; track participation and prepare reports.
Coordinate events such as graduate school tours, cultural activities, and learning opportunities.
Process payroll, travel, and purchasing transactions; reconcile expenditures and P-Card statements.
Support recruitment by organizing materials, uploading interviews, and entering assessment data.
Assist with program outreach, communications, and collaboration across campus and the community.
Collect tutor reports, track hours, and assist with resource staff documentation.
Provide administrative support for course and program management, scheduling, and reporting.
Gather and update student and alumni data for program evaluation.