TRIO Associate Advisor

Madison College • Madison, WI

8h • $25 - $29 • Hybrid

About The Position

Madison College is seeking a TRIO Associate Advisor . This position serves as an entry point into professional advising and student support services, providing individualized coaching, academic advising, and case management to support TRIO students in enrollment, persistence, and retention. The TRIO Associate Advisor works closely with students to build supportive relationships, help them navigate academic and personal challenges, develop essential academic and financial literacy skills, and connect to campus and community resources. Through proactive outreach, coordinated programming, and collaboration across departments, this role promotes student motivation, informed decision-making, and holistic success while referring students to the Senior Academic Advisors for more specialized or program-specific guidance as needed. Grounded in Madison College’s commitment to equity and student success, this position contributes directly to improved retention, stronger academic outcomes, and a more inclusive and supportive college experience for TRIO students. Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions.

Requirements

• Knowledge of academic advising principles, such as course planning, transfer pathways, and student support strategies,student development theory, academic advising practices and factors influencing student retention and success.
• Knowledge of campus and community resources that support students’ academic, financial and personal well-being.
• Skill in applying case management strategies to support students navigating academic, personal, or financial challenges.
• Skill in building rapport and engaging with students.
• Skill in assessing student needs and applying advising techniques.
• Ability to document interactions and maintain accurate records.
• Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.
• Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
• Skill in effectively and respectfully communicating with others.
• Associate degree required.
• Bachelor’s degree preferred.
• Two to four plus years of relevant, progressive work experience.
• Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Responsibilities

• Builds supportive relationships with students to assess strengths, identify academic goals and uncover barriers that may impact success.
• Promotes student persistence by teaching academic success strategies and guiding students in developing action plans tailored to their individual needs.
• Connects students with campus and community resources to support holistic well-being and reduce barriers to academic achievement.
• Responds to faculty alerts and student concerns by providing timely outreach and follow-up to address academic and engagement challenges.
• Delivers case management and retention support through proactive monitoring, early intervention, and referrals to resources to address barriers to student success.
• Offers accessible coaching through financial literacy education and other workshops, classroom visits, drop-in support and individual appointments to maintain consistent student contact.
• Provides individualized and holistic academic, career, and transfer advising and Personal Education Planning, to support student goal-setting and interprets degree progress tools to assist students in making informed enrollment decisions such as course selection and educational planning.
• Documents advising interactions and tracks student outreach to support coordinated care and inform retention efforts.
• May provide program coordination and event management, including determining event and programming needs, scheduling, facilitating, acquiring resources and providing project management oversight for programs or events.
• Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.

Benefits

• Madison College offers a comprehensive benefits package including vacation, paid holidays, health, vision, dental, and life insurance options, as well as participation in the Wisconsin Retirement System (WRS).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree