Trials and Rentals Manager

Tobii Dynavox•Pittsburgh, PA

1d•Onsite

About The Position

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives. Trials and Rentals Manager is responsible for making sure that the processes and documents related to this function are followed and maintained. This position coordinates tasks with team members to achieve daily goals set by the Director of Fulfillment and Logistics. Expectations for this position will be set by the Director of Fulfillment and Logistics and the Trials and Rentals Manager will be held accountable for those expectations.

Requirements

High School Diploma
5+ year's related experience
Hands-on or formal transportation training
Demonstrated high level of written and verbal communication skills
Coaching and teaming skills
Strong interpersonal and teaming skills
Familiarity and experience in utilizing databases
Internet navigation skills
Familiarity with transportation software
MS Office Word, Excel, and Outlook
Leadership capabilities and respected by co-workers
Ability to multitask
Ability to follow manufacturing procedures and work instructions
Detail oriented
Manual and finger dexterity
Ability to lift and/or move up to 35 pounds
Light manufacturing environment
Moderate noise level

Responsibilities

Manages, leads, and coordinates team members tasks to ensure successful attainment of goals
Manages and improves quality of the products shipped to customers
Manages order flow open orders and pick, pack, and ship products and accessories to customers
Manage all tech trainings and complete all training logs
Attend leadership trainings
Write and deliver performance appraisals
Develop and maintain all reporting related to Product Placement and quality for customers
Ensures that packages are shipped on a timely basis in good quality and consults with Product Placement Techs when they are not
Provides instructions to employees regarding jobs to be completed and the proper method in which to complete them
Improve communication between departments
Manages and maintains the 5s, Lean Manufacturing standard currently in place
Assists with Internal and External Audits
Ensure that the procedures and processes are maintained and improved upon for Product Placement
Reports on safety issues in the department, productivity and goals
Determine the department goals and make sure they are followed
Perform various other duties as assigned
Mentor and coach team members to strengthen skills, accountability, and overall performance
Foster a positive and inclusive team environment that promotes engagement and collaboration
Lead by example in demonstrating company values, professionalism, and work ethic
Drive team motivation and morale through recognition, feedback, and consistent support

Benefits

Brand New Office: This is a great opportunity to work in a Brand New, State-of-the-Art Office at our North American Headquarters. A space built for innovation, collaboration, and comfort, complete with free parking and modern amenities!
Consistent Schedule with Flexibility: Enjoy a Monday–Friday (Daylight) work schedule with flexible start times to support your work-life balance!
Competitive Pay & Comprehensive Benefits: We offer full-time hours, competitive pay ranges and a full benefits package designed to support your well-being and growth!
Paid Leave Time (PLT): Potential to earn 17 days per year (increases with tenure)
Sick Days: 5 sick days
Paid Holidays: 11 paid holidays (including 1 floating holiday)
401(k) Retirement Plan: Company match of 50% on the dollar, up to 6% of employee contribution
Healthcare Coverage: Choose from multiple Medical, Dental, and Vision plans starting the 1st of the month following hire date. Coverage includes dependents and domestic partners
Wellness Reimbursement: $250 annually to support employee’s healthy lifestyle
Tuition Reimbursement: $3,000 for undergraduate and $6,000 for graduate coursework each year
Parental Leave: Up to 6 weeks of paid bonding leave and paid postpartum leave for new parents
Your voice matters: We foster a culture where your ideas and feedback is encouraged!
Growth-focused: Opportunities for personal and professional growth!
Supportive team: Join a collaborative, friendly, and motivated group of individuals!
Join a team that values balance, development, and long-term stability all while helping empower individuals through our life changing assistive communication technology solutions!