Under the direction of the Practice Manager, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice and communication via online patient portal NorthShoreConnect. The Triage Nurse continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention. Duties include: phone triage, patient education, occasional rooming as needed, insurance pre-authorization and referrals.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed