Tri State Commercial Operation Solutions Engineer
About The Position
As a Operations Level Solutions Engineer for the US Commercial Tri State Operation, you will be focused on being a pre-sales field technical customer facing engineer influencing the most strategic and innovative areas of our business. You will spend your time with customers while collaborating with Account Teams, Connected Teams, Partners, and BEs. This is a technical leadership role and is focused on delivering business outcomes through bringing high customer intimacy, thought leadership, executive engagement, and technical excellence.
Requirements
- 8+ years industry experience, significant experience as pre-sales solutions engineer
- Deep knowledge across Cisco portfolio and competitive offerings
- Proven track record leading strategic multi-architecture sales cycles, competitive take-outs, franchise wins, and driving innovation embodying the US Commercial "First and Most" mindset Along with the Commercial East focus areas of Growth, Customer, and Team
- Ability to travel 50% of the time across the Operation, to customer briefings, etc.
Nice To Haves
- Operation/Area Support from Senior Leadership
- CCNP Certified (CCIE/CCDE Preferred)
- Architecture messaging and enablement for Commercial audiences
Responsibilities
- Technical, trusted advisor to Commercial Account Teams and Customers
- Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals
- Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events
- Champion culture of learning, coaching, and technical excellence
- Develop Executive Relationships and Champions with our most strategic Accounts through trust, business acumen, and technical strategies
- Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings
- Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings
- Help create campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community
- Invest in your personal development, such as certifications, self study, soft skills, executive coaching, market trend analysis, competitive training, and other relevant training to strengthen and sharpen your skills.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
