Receptionist - Tri-State Occupational Health

Medical Associates • Dubuque, IA

11h • $17 • Onsite

About The Position

Medical Associates Clinic is hiring a f ull-time Receptionist (5 Days per Week) to be a dynamic member of our registration and scheduling team. Pay and Benefits: $17+/hr. with full benefits package including: Pay raises at least annually Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation. 401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing Flexible Paid Time Off Program (24 days off/year) Save money on your taxes! Medical and Dependent Care Flex Spending Accounts Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc. This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties and are known for always providing above and beyond patient/customer service with a smile. Medical Associates provides an in-depth training program for all new employees helping you successfully learn our detailed computer, phone, scheduling and registration systems used on a daily basis. Primary schedule: Monday - Friday between the hours of 7:30am - 5:30pm, working 5 days/40 hours per week, full benefits eligible! Location: Tri-State Occupational Health, 4155 Pennsylvania Ave or our Medical Associates Clinic location.

Requirements

• Education: High school diploma or GED required.
• Experience: From three months to one year of similar or related experience.
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions.
• Other Skills: Ability to multi-task and work in a fast-paced environment.
• General computer knowledge with proficient keyboarding skills.
• Multi-line telephone system.
• Cash handling experience.
• Ability to work independently with limited direction, problem solving and resourcefulness.

Responsibilities

• Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
• Communicate clearly with patients, peers, clinical staff, and physicians via telephone and in person.
• Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.
• Check in patients for their appointments, this includes reviewing, updating or obtaining patient information making necessary account changes to ensure correct billing.
• Set up patients' new insurance coverage or modify existing coverage records as needed.
• Collect Copay or other payments where applicable and perform accurate end of day balancing.
• Apply applicable department/provider scheduling protocols while directing patients to appropriate providers/specialties.

Benefits

• Pay raises at least annually
• Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation.
• 401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing
• Flexible Paid Time Off Program (24 days off/year)
• Save money on your taxes! Medical and Dependent Care Flex Spending Accounts
• Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED