Treff Cafe Lead Barista

Sonnenalp Resort of Vail•Vail, AZ

45d•$21

About The Position

The Sonnenalp is looking for a Full Time Seasonal Treff Caf Lead Barista Wage 21hr plus tips Typical Schedule 5 Days a week Weekends and Holidays Primary Purpose of Position The Treff Caf Lead Barista oversees front of the house operations in the Caf The Lead Barista will ensure consistent superior service and food stepping into all positions in the restaurant as necessary They will be responsible and have the authority to take care of immediate guest and staff issues The Lead Barista will comply with and enforce all hotelrestaurant policies and procedures

Requirements

High School Diploma or equivalent GED required
Barista Experience preferred
Minimum 2 5 years of restaurant serving or bartending experience preferred ideally in a resorthotel setting
Excellent customer service and problem solving skills
Strong wine and liquor knowledge
Strong computer skills required
Strong organizational skills required
TIPS certification preferred
ServSafe Certification preferred
Prior experience with POS system preferred
Efficient with computers Microsoft Office and web based systems
Ability to work under minimal supervision; self motivated & self starter
Ability to stand and walk for full length of shift up to 12 hours at one time
Ability to regularly carry up to 40 lbs
Should be prepared to work long hours and a variable schedule to include evenings holidays and weekends

Responsibilities

Supervise staff to make sure they are properly prepared for an upcoming shift and provide them with the tools they need to perform well; menu terminology 86 list special group needs etc
Supervise staff during a shift to ensure greatest guest satisfaction; points of service attention to detail etc
Work with kitchen staff to make sure food is being prepared in an organized and timely manner
Check with customers during their meal to see if they are happy with their dining experience
Assist in controlling labor costs
Keep staff educated and tested on menus
Help keep restaurant properly stocked by placing orders for coffee and tea and letting the appropriate managers know if we have shortages of products such as wine beer liquor and food
Give inputsuggestions to other managers as well as receiving inputsuggestions from other managers to run restaurant as efficiently and successfully as possible
Take care of all bar ordering liquor beer soft beverages and coffee
Continual training with staff keep them informed with menu knowledge 86 list wine knowledge tableside service techniques