Treatment Specialist - Esthetician Student/New Grad (Part-time)
About The Position
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop. Fastest growing chain of aesthetic treatment centers in The United States! 24 locations and growing 7 different types of treatments in 1 shop Our current eNPS (Employee Net Promoter Score) score of 75—Exceptional, world-class score— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture. OrangeTwist is seeking a talented, soon-to-be or entry-level licensed Esthetician / Treatment Specialist to join our dynamic team. In this role position, you will manage front desk and administrative responsibilities while receiving hands-on training in our esthetic treatments, preparing you to grow into esthetician role over time. You will be the first point of contact for clients, creating a welcoming, relaxing, and rejuvenating experience with exceptional customer service. This role is perfect for a motivated individual passionate about client care, professional growth, and contributing to a thriving wellness and beauty community. During the first 12 months, your primary focus will be on front desk operations, client communications, and supporting business development through community outreach, lead generation, and referrals.
Requirements
- Currently in esthetics program
- Certificate of Completion of an esthetics program
- State Board Certification of Barber and Cosmetology
- Current and Valid State Esthetician License to practice in the state
- Minimum 1 year of experience in sales
Nice To Haves
- Valid Laser Certification preferred
Responsibilities
- Lead and motivate the center team to achieve individual and team sales targets.
- Develop and implement effective sales strategies to maximize revenue.
- Analyze market trends and competitor activities to identify business opportunities.
- Work with the team to develop and execute action plans.
- Monitor and evaluate the performance of sales.
- Track key performance indicators (KPIs) and provide regular reports to management.
- Build and maintain strong relationships with clients.
- Ensure a high level of customer satisfaction.
- Oversee the center sales process from lead generation to closing deals.
- Collaborate with other departments, such as marketing and operations, to streamline processes and improve efficiency.
- Represent the company in a positive and professional manner
- Greet all visitors with a friendly attitude, complete check-in process and connect them with the appropriate OrangeTwist team member
- Answer phones and center email in a courteous and professional and timely manner; takes messages, answer questions, schedule appointments, or direct call as needed
- Up-sell products and services to clients and process payments
- Receive and sort daily mail; prepares and forwards outgoing mail and packages
- Performs general clerical duties including but not limited to filing, photocopying, organizing and maintain file system, files correspondence and other records
- Partner with Center Management to order and maintains supplies and keep reception area organized and clean
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues
- Acquire and maintain knowledge of Zenoti, OrangeTwist membership, & rewards and financial programs.
- Knowledge of OrangeTwist treatments and procedures.
- Undergo hands-on training in OrangeTwist’s treatment protocols and skincare services
Benefits
- Forward-thinking, transparent, and inclusive company culture
- Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
- Comprehensive benefits package including medical, dental & vision insurance
- 401k employee contributions, FSA, HSA, and dependent care options
- Continuing education with our own University
- Employee referral bonus program, employee resource groups, and professional development
- All benefits dependent on role and eligibility
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
