Treatment Coordinator - Engage Orthodontics

Corus Orthodontics•Appleton, WI

43d•$25 - $28

About The Position

Treatment Coordinator, Engage Orthodontics 🌟 Join Our Team at Engage Orthodontics! 🌟 Are you passionate about making people smile—literally? If you love helping others to feel confident, enjoy fast-paced, hands-on work, and want to be part of a team that laughs just as much as it learns, we’d love to meet you! At Engage Orthodontics in Appleton, WI, we’re looking for a Treatment Coordinator who brings positive energy, team spirit, and a passion for creating awesome patient experiences. If you’ve ever dreamed of a role where you can mix fun with function, this is it. What Sets Us Apart At Engage Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance. Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. $25.00-$28.00 per hourWork-Life Balance: 40 hours a week, Monday to Friday.

Requirements

High school diploma or equivalent.
At least two years related experience required OR
Minimum two years of experience in dentistry, preferably orthodontics.

Nice To Haves

Experience in sales is desirable.

Responsibilities

Create a Seamless New Patient Experience: Welcome new patients with professionalism and warmth—prepare welcome packets, gather health histories, coordinate x-rays and photos, and guide patients and parents through their first visit. Ensure all clinical and administrative details are ready for the doctor’s exam and follow up with patients who are undecided about starting treatment.
Coordinate Treatment Planning: Present treatment plans and financial options clearly and compassionately. Prepare exit packets, schedule appointments, complete contracts and informed consents, and ensure all documentation is accurate and up to date in the system.
Manage Referrals and Specialist Coordination: Handle incoming and outgoing records for transfer patients, coordinate with oral surgeons and general dentists, send and track referral letters, and arrange any necessary pre-treatment appointments such as extractions or cleanings.
Support Growth Guidance and Consultations: Track daily exams and growth guidance patients, assist with follow-up communications, and help coordinate appointments for impressions, separators, and treatment starts. Participate in consultations and ensure all patient statuses are correctly updated.
Promote the Practice and Build Relationships: Actively participate in marketing and outreach efforts, including patient contests, Smile Rewards, and community presentations. Coordinate referral lunches, send thank-you notes and gifts, and maintain strong relationships with referring offices.
Maintain a Professional and Organized Environment: Ensure the exam and consultation rooms are clean and fully stocked, purchase materials for new patient visits, and help meet monthly production goals by maintaining a high conversion rate from exams to treatment starts.
Collaborate Across the Team: Work closely with clinical and administrative staff to ensure a seamless patient experience. Participate in team meetings, contribute to process improvements, and foster a culture of trust, respect, and cooperation.