Treatment Coordinator

Dental Office • North Salt Lake, UT

7d • $18 - $24 • Onsite

About The Position

The Treatment Coordinator plays a critical role in practice performance by partnering closely with doctors and front office team members to ensure patients understand their treatment options and financial responsibilities. This position requires strong communication skills, a solid understanding of dental procedures and insurance benefits, and confidence in discussing treatment and payment options with patients.

Requirements

• Dental treatment coordination experience preferred (2+ years ideal, but not required)
• Claims and insurance background required
• Hands-on experience with Open Dental preferred
• Strong communication, organizational, and follow-up skills
• Ability to confidently discuss treatment plans and financial arrangements

Nice To Haves

• Bilingual skills are a plus (not required)

Responsibilities

• Present and coordinate treatment plans with clarity and empathy
• Educate patients on recommended care, insurance benefits, and out-of-pocket costs
• Collect patient portions at or prior to the time of service
• Manage and explain financing options, including CareCredit and Sunbit
• Actively follow up on unscheduled treatment using Open Dental workflows
• Actively work on collecting accounts receivable (A/R) from both patients and insurance companies
• Support claims, insurance verification, and financial coordination processes
• Collaborate with providers and front office staff to improve case acceptance and collections

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees