Treatment Coordinator at OMS of Utah

Specialty Dental Brands-UT•Clinton, UT

About The Position

OMS of Utah is seeking a skilled and passionate Treatment Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Requirements

Working knowledge of dental terminology and practices.
Comfortable in a fast-paced, dynamic work environment with strong organizational, interpersonal, and communication skills.
Ability to interact effectively with the general public, managing both patient concerns and inquiries.
Must be flexible and possess forward-thinking abilities to anticipate patient and team needs.
Must pass a background check, including criminal history, and driving history.
High School Diploma or equivalent.
1-3 years of relevant experience, preferably in a dental office setting.
Ability to sit, stand, and walk for extended periods.
Ability to lift up to 25 pounds.

Responsibilities

Coordinate the patient scheduling process to maximize production, while collaborating with clinical staff to ensure smooth incoming patient flow.
Develop a comprehensive understanding of current treatment plans and financial treatment options.
Prepare and present financial treatment plans to patients, addressing any questions or concerns they may have.
Follow up with patients regarding the doctor’s treatment plans and assist in scheduling appointments.
Contact insurance companies to verify coverage and fee schedules, ensuring accurate insurance breakdowns.
Present treatment fees and estimates, documenting financial arrangements and patient commitments to pay.
Assist patients with insurance forms and ensure correct completion.
Collaborate with the team to provide an exceptional patient experience and assist with administrative duties as needed.
Participate in emergency procedures, summoning medical assistance when required, and supporting team members as needed.
Navigate and utilize practice software without assistance to manage patient and office needs.
Represent the practice in a professional, friendly, and cooperative manner at all times.
Maintain regular attendance and adhere to work schedules and office policies, demonstrating flexibility as needed.
Anticipate the needs of both patients and the dental team to provide seamless care.
Travel between office locations may be necessary
Perform other related duties as assigned