Treatment Coordinator

Gen4 Dental•Walnut Creek, CA

9h•$29 - $31•Onsite

About The Position

At Tsai Periodontics, our team provides a full scope of periodontal care, including dental implants, cosmetic periodontal surgery, and gum grafting, all while prioritizing patient comfort and confidence. We believe that even subtle improvements in a patient’s smile can enhance self-esteem and overall well-being, and our team works together to make every visit a positive experience. We are seeking skilled and compassionate dental professionals who are committed to delivering exceptional periodontal care and fostering a welcoming environment for every patient. Team members play a vital role in supporting patients’ oral health while contributing to a collaborative and professional workplace. Joining Tsai Periodontics means becoming part of a knowledgeable, patient-focused team where your expertise is valued, your professional growth is encouraged, and your work directly improves the confidence and smiles of our patients. Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have: Work Schedule: Monday-Thursday 8:30am-5:00pm and some Fridays 8:30am-2pm Compensation Range: $29 - $31 per hour based on experience

Requirements

Dental office experienced 2 - 4 years required

Nice To Haves

Prior Dental Insurance background preferred
Prior working experience with Dentrix preferred

Responsibilities

Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
Act as a liaison or case manager between the practice and the patient.
Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment
Collect payments and copays.
Monitor, schedule, and call patients to fill any Doctor or Hygiene openings.
Ensure that patients with outstanding balances are informed of the practice’s financial policy.
Schedule new patients within two to four days of their initial call.
Ensure that all patient records are current and accurate.