Treasury Services Sales Representative

Southern Bank and TrustRocky Mount, NC
6h

About The Position

This position provides sales and administrative support to the Treasury Services Team.

Requirements

  • Ability to work independently with expected supervision and oversight.
  • Possess the necessary interpersonal skills needed to communicate effectively and maintain a friendly, courteous and professional manner.
  • Ability to make sound decisions within proper authority and use good judgment based on policy and procedures.
  • Be able to determine when to act independently and when to refer situations to a higher authority.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and internet based applications.
  • Excellent communication, both orally and in writing; good listening skills.
  • Ability to comprehend and follow instructions in a timely manner.
  • Maintain a professional and pleasant manner even with distractions and under deadlines.
  • Must be able to organize daily work flow.
  • Maintain a professional appearance and work area.
  • Local and out of state travel may occasionally be required.
  • High School diploma or general education degree (GED) or equivalent.
  • Minimum of two years’ experience in an administrative support role or working in a banking environment.
  • Capable user of standard office equipment/software applications.
  • Ability to prioritize multiple customer requests with effectiveness and efficiency

Responsibilities

  • Assist Treasury Services Sales Specialist(s) with analysis pricing and completion of RFP’s for Public Bids.
  • Organize, maintain and image as necessary Treasury Services department files.
  • Order and maintain a supply of Payroll cards for distribution to local customers; ensure Treasury Services Sales Specialists maintain appropriate inventory locally to support customer needs.
  • Register Payroll Cards as needed for new customers, may involve onsite visit to place of business.
  • Order and ensure delivery of Treasury Services service related equipment to customers.
  • Schedule customer appointments for Treasury Services Sales Specialists as requested.
  • Be familiar with all treasury services, and knowledgeable of less complex services such as Bill Pay and Payroll Cards.
  • Serve as market based sales associate for small, less complex customer relationships as needed, including facilitating maintenance requests for Regional based Treasury Services Specialists
  • Complete enrollment forms, approvals and other documents to facilitate new treasury set/ups and prepare for delivery to TS set/up team
  • Keeps Accounts and Services Workbook updated with customer information
  • Complete Analysis Workbooks as needed
  • Respond to Treasury Services Sales Specialist with inquiries as needed for Treasury Services set-ups.
  • Support in person Training events for customers as required
  • Facilitate all in person RDC site visits as required
  • Participate in special projects for Treasury Services department as assigned.
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