Treasury Operations Specialist
About The Position
Mechanics Bank currently searching for a Treasury Operations Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site at our Irvine Exchange office. Assists small business and commercial customers in setting up and maintaining Business Online Banking and other Treasury Management products and services. Reviews Business Online Banking and other Treasury Management services request forms and applications for accuracy and completion. Provides client support and training on product use. What you will do: Implements Treasury Management product and service requests, including input and callback for various systems. Processes maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers. Reviews Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services. Provides support and training to small business and commercial customers for various Treasury Management services i.e. Business Online Banking, Remote Deposit Capture, online ACH and Wire origination, etc. Support may be provided via phone, online and/or email communications. Provides assistance to Retail, Commercial and other banking staff regarding Business Online Banking and various Treasury Management product and service features and reports operational issues. Monitors and manages multiple email inboxes and request databases for incoming requests and communications. Adhere to Bank’s security and audit procedures as well as industry rules and regulations. Maintain current knowledge of all Mechanics Bank’s Treasury Services Product offerings, services and systems. Participate in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required. Bills customers for various Treasury Management products and services and orders equipment for customers as needed. Other duties as assigned.
Requirements
- High School Diploma/GED required
- General knowledge of Treasury Management products and services and implementation requirements.
- General knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations.
- General knowledge of Business Online Banking and Treasury Management products and services.
- Excellent ability to explain processes clearly and understandably.
- Excellent ability to problem solve.
- Excellent organizational skills and attention to detail
- Skilled in problem resolution and the ability to determine appropriate solutions.
- Excellent written, oral, and interpersonal communication skills.
- Proficient skill in Microsoft Office Suite applications.
Nice To Haves
- 3 years of experience in a treasury operational role preferred.
Responsibilities
- Implements Treasury Management product and service requests, including input and callback for various systems.
- Processes maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers.
- Reviews Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services.
- Provides support and training to small business and commercial customers for various Treasury Management services i.e. Business Online Banking, Remote Deposit Capture, online ACH and Wire origination, etc. Support may be provided via phone, online and/or email communications.
- Provides assistance to Retail, Commercial and other banking staff regarding Business Online Banking and various Treasury Management product and service features and reports operational issues.
- Monitors and manages multiple email inboxes and request databases for incoming requests and communications.
- Adhere to Bank’s security and audit procedures as well as industry rules and regulations.
- Maintain current knowledge of all Mechanics Bank’s Treasury Services Product offerings, services and systems.
- Participate in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required.
- Bills customers for various Treasury Management products and services and orders equipment for customers as needed.
- Other duties as assigned.
Benefits
- Medical, prescription, dental, and vision coverage for employees and their eligible family members
- Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
- Health Savings Account with employer contribution
- Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
- 401(k) and Roth 401(k) with company contribution
- 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
- Supplemental Health plans, Voluntary Legal and Identity Theft Services
- 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
- Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
