Treasury Operations Specialist

Customers Bank • Malvern, PA

5d

About The Position

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust. What you’ll do: As a Treasury Operations Specialist, you will play a crucial role in onboarding new clients and ensuring they have seamless experience with Customers Bank's Treasury services.

Requirements

• Banking Experience: At least 5 years of experience in back-office banking operations.
• Adaptability: The ability to thrive in a fast-paced and constantly changing environment.
• Growth Mindset: A willingness to learn, grow, and work collaboratively with a team.
• Positive Attitude: A can-do attitude and the ability to approach challenges with positivity and resilience.
• Flexibility: The ability to work outside of normal business hours as needed.
• Technology Skills: Proficiency in Microsoft Office applications such as Excel and Word.

Nice To Haves

• Experience with Salesforce is preferred but not required.

Responsibilities

• Assisting clients in setting up and using services such as Business Online Banking, Cash Management Products including Wires, Remote Deposit Capture, ACH, and Remote Official Check.
• Continuously improving processes and procedures to enhance the client experience.
• Collaborating with the Treasury Operations team on various projects to drive innovation and efficiency.
• Writing and updating procedures to ensure consistency and accuracy in operations.
• Providing exceptional service to clients, addressing their needs and concerns in a timely and professional manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees