250 TREASURY SERV - TREASURY OPERATIONS REP

Bank of LaborMission, KS

About The Position

Build Your Career with a Bank That Stands for More For 100 years, Bank of Labor has been a trusted financial partner for businesses in the Kansas City region. We are uniquely positioned as the leading Labor-focused Financial Institution (FI) whose strategic initiatives have set a national course to serve the needs of Labor Unions across the entire country. Expertise in specialized financing has enabled us to provide debt capital for the construction of training centers from coast to coast. And because we enjoy a national reputation for our Trust Services and Treasury product offerings, our Labor relationships are comprehensively served. Bank of Labor is the only majority-owned and operated bank in the nation whose focus combines deep industry expertise with modern banking solutions to serve Labor organizations, businesses, and consumers. We are approaching a significant milestone in asset growth! Bank of Labor doesn’t just provide financial services—we champion the values of integrity, resilience, and community. Our team of professionals plays a vital role in maintaining strong internal controls, risk management, and regulatory compliance, ensuring that we continue to uphold our mission while driving innovation in banking. We are seeking to add top talent to our ranks with a leader driven to help shape the future of our franchise. If you’re a strategic thinker with a passion for excellence and leadership, Bank of Labor offers the opportunity to make a meaningful impact in an organization that values expertise, collaboration, and innovation. Join a team where your work matters—at a bank with a legacy of strength and a future of opportunity. 250 TREASURY SERV - TREASURY OPERATIONS REP JOB SUMMARY: Under general supervision of the Treasury Operations Supervisor and in accordance with established policies and procedures, the successful candidate will perform a variety of duties relative to Treasury. The individual’s performance influences the professional image of the Bank within the community it serves.

Requirements

  • Education or related experience beyond the high school diploma/equivalent would be required.
  • 2 years banking, equivalent experience, or education required.
  • Thorough knowledge of Electronic Banking & EFT products such as Consumer Online Banking, Business Online Banking, Debit Cards, Credit Cards, and ACH, along with financial EFT regulations and requirements.
  • Ability to prepare, create or interpret detailed written materials, reports and/or perform detailed mathematical functions.
  • Demonstrated strong analytical abilities and exceptional customer service skills to communicate complex and sometimes difficult information in a positive and professional manner with internal and external customers.
  • A thorough knowledge of the procedures and policies related to Treasury.
  • Ability to interpret data and multitask; strong problem solving, organizational and time management skills.
  • Demonstrated ability to work independently and provide guidance to other bank associates.

Responsibilities

  • Contributing to organization success, job effectiveness, relationships and customer satisfaction.
  • Responsible for card ordering and reviewing reports showing completed maintenance, card order rejects and exception items. Posting credit card payments received in branch or in the mail.
  • Responsible for answer incoming calls for assigned Treasury line; receive, research and answer customer inquiries regarding Treasury products.
  • Responsible for the overall review of the Bank’s Fraud program, to include, but not be limited to: Perform daily reviews, monitoring and analysis of various reports and systems to detect and report unusual/fraudulent activity. Create and prepare custom reports on Electronic Banking products and services. Prepare, analyze and process disputes within the framework of the appropriate rules and regulations including, but not limited to, Regulation E, Visa Operating Requirements and the ACH Operating Rules and Guidelines
  • Responsible for performing all lockbox transactions for the bank as directed; to include but not limited to: open log, track all incoming mail sort scan and process deposits, complete wires, complete transfer’s; communicate with management and other areas of the bank differences and ensures requests are processed in a timely fashion.
  • Responsible for, operational and support functions of Business and Consumer Online Banking services, to include but not limited to: ACH Services, Account Recon, Positive Pay, Bill Payment, eTeller Mobile, and, Customer secure communications.
  • Responsible for balancing and researching various general ledger and deposit accounts that relate to Treasury Operations.
  • Assist with Audit and Exam preparation as it pertains to Treasury products.
  • Other duties as assigned or deemed necessary by management to ensure a continuous workflow of daily operations.
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