Treasury Management Specialist
ServisFirst Bank•Douglasville, GA
•Onsite
About The Position
The Treasury Management Specialist at ServisFirst provides technical support and client training for all Treasury Management related products and services. This position also involves training other ServisFirst personnel on Treasury Management products and assisting officers with prospect statement analysis to identify opportunities and highlight the potential value of these products.
Requirements
- High School diploma or equivalent
- Two (2) years of experience in customer support or related role
- Excellent written and verbal communication skills, as demonstrated in a position documenting issues and providing instructions to customers
- Proven ability to work with and encourage a wide range of customer abilities, from technically proficient to technically hesitant
- Proficient with Microsoft Outlook, Word, Excel and PowerPoint
- Experience making group presentations
- Experience in a position requiring attention to detail and analytical ability
- Excellent organizational skills and ability to multi-task, as demonstrated in a position requiring multiple objectives within deadline
Nice To Haves
- bachelor’s degree preferred
- Experience in banking preferred
- Experience using JAVA and Adobe software preferred
Responsibilities
- Respond promptly to client inquiries related to all Treasury Management products and services
- Answer incoming technical support calls related to all Treasury Management products and services
- Communicate service/product updates to clients
- Conduct yearly reviews for remote deposit and ACH clients
- Review all inventory of remote deposit machines
- Install remote deposit scanners for new and existing clients
- Provide maintenance for remote deposit machines
- Process Treasury Management services agreements
- Occasionally attend sales appointments with Officers to assist with, close and immediately establish implementation/support relationship as it relates to Treasury Management services
- Assist Officers by conducting statement analysis for prospects to compare their current provider to services offered by ServisFirst
- Conduct client training (in person and via telephone) to demonstrate how to use all Treasury Management related systems
- Conduct site visits for high-risk remote deposit clients to review their usage of the service and equipment
- Conduct training for other ServisFirst personnel
- Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
