Treasury Management Specialist I

Tradition Capital Bank•Edina, MN

10h•$21 - $31

About The Position

The Treasury Management Specialist I is responsible for delivering high-touch service to internal and external clients that is defect-free, timely, and demonstrates care. Assists with the implementation of new Treasury Management products and services and provides a wide range of administrative and clerical support related to the Treasury Management function.

Requirements

A role model for our core values: Do the Right Thing, Get Stuff Done (G.S.D.), One Team, and Give Generously
Demonstrated commitment to timely, defect free and caring client service
Knowledgeable of bank policies, procedures, and regulations
Is accountable for demonstrating compliance with the Bank Secrecy Act, Privacy of Consumer Financial Information and all other federal and state rules and regulations as it pertains to their position at the bank.
Professional and client focused
Stay abreast to current trends in electronic banking (including online and mobile platforms)
Able to perform at a high level in a fast-paced environment
Flexible to change in a growing organization
Aptitude for problem solving
Demonstrate a collaborative work style and respect for others
Ability to read and interpret documentation such as operating and procedure manuals
Proficient at Microsoft Excel, Word, Outlook and PowerPoint; strong technical ability
Excellent verbal and written communication skills
An independent, quick learner
Demonstrate a high level of organization and attention to detail
Able to prioritize and manage multiple projects/tasks
Demonstrate a collaborative work style and respect for others
Demonstrate self-motivation and present a resourceful work ethic
A Bachelor’s Degree from College or University and a minimum of 1-3 years of experience in customer service and/or banking in related position in deposit operations or as teller/customer service representative; or equivalent combination of education and experience.

Responsibilities

Client Support: Actively engage in Treasury Management phone and email accounts to provide exceptional client service. Provides on-site client support as required through the client onboarding and implementation process of Treasury Management products and services. Support Treasury Management Sales team to collaborate to identify and recommend opportunities to cross-sell products and services. Assist in providing awareness of Treasury Management products to other teams within the bank.
Product & Service Implementation Support: Works collaboratively across teams to implement new Treasury Management products and services and ensure an experience that aligns with the Bank’s Client Service Standards. Assist with the implementation of system upgrades and communications, related to Treasury Management products and services. Performs maintenance as needed on existing products. Gain expertise in Treasury Management products including the onboarding, risk mitigation, and continued maintenance of those products.
Account Monitoring & Maintenance: Regularly monitor and maintain system and account activity to ensure for accurate data integrity as well as in accordance with compliance related to all applicable to Federal, State, and local regulatory requirements. Identify, report, and respond to resolve anomalies according to Bank’s policies, procedures and practices. Assist with preparation of periodic reports, reviews, and cost analysis, as required.
Risk Mitigation and ongoing review: Maintain ongoing review of Treasury Management transactions to ensure proper use of the products including but not limited to ACH batches, remote capture deposits, report review, and mobile capture deposits. Partner with sales staff to maintain a high standard of risk mitigation on Treasury Management products and services. Perform a risk mitigation review of Treasury Management transactions and review reports.
Transaction Processing & Procedures: Effectively communicates with Deposit Operations, Client Experience Teams, and clients to complete accurate and timely processing of exception items related to but not limited to ACH, wire, check, etc., and according to regulatory rules and Bank policy, procedures, and practices. Creates and completes periodic updates to Treasury documents including procedures, forms, and agreements, as assigned.
Collaboration: Assists with the onboarding of Treasury Management products and services related but not limited to wire, Automated Clearing House (ACH), Business Online Banking, Positive Pay, bill payment, lockbox services, sweep, remote deposit, and Intuit product and services, etc. Works collaboratively across teams to gather feedback and respond constructively to opportunities to enhance Treasury Management products, services, and client experience.

Benefits

Healthcare (medical with HSA, dental, and voluntary vision)
Short-term and long-term disability
Basic and voluntary life & AD&D insurance
EAP – Employee Assistance Program
Flexible spending accounts
401(k) with employer match; ability to purchase Bank stock through 401k
Paid time off & paid holidays
Family Care Reimbursement (up to $500 annually for 2025)
Wellness Time (up to 2 hours/week)
Keystone employee directed giving opportunities (annual Insight Trip opportunities, up to $500 for grants and double match dollars)