Treasury Management Product Manager

City National Bank of Florida • Miami, FL

74d

About The Position

The Treasury Management Product Manager plays a strategic role in shaping and executing the bank’s Treasury Management product vision. This position leverages analytical, technical, and operational expertise to lead the development and management of the TM product roadmap, ensuring alignment with the bank’s long-term goals and market opportunities. The Product Manager oversees the full product lifecycle—from discovery and design to implementation and performance tracking—while driving cross-functional collaboration, customer-centric innovation, and go-to-market success. This role also serves as a subject matter expert, staying current on industry trends, regulatory requirements, and emerging technologies to deliver best-in-class solutions that meet client needs and enhance profitability. The Treasury Management Product Manager exemplifies the bank’s core values by driving innovation, collaborating across teams, and delivering client-focused solutions with urgency and ownership. This position requires the exercise of discretion and independent judgment, within the scope of the individual’s authority, with respect to matters of significance to the Bank.

Requirements

• 3-5 years of experience as a Product Manager in Treasury Management solutions or a similar role in the banking or financial services industry.
• Demonstrating success in taking an idea from concept to fully launched solution.
• Programming and/or software support experience is highly desired.
• Proficiency in Microsoft Word and Excel required.
• Business online banking operations experience required.
• Familiarity with Treasury Management products and services.
• Strong customer service experience with demonstrated communication and problem-solving skills.
• Ability to respond quickly and efficiently to telephone and/or e-mail requests.
• Familiar with departmental policies and procedures and most or all departmental functions.
• Knowledge of industry practices and existing regulatory requirements.
• Proficient in commonly used office automation tools.

Nice To Haves

• Experience with Q2 and Fiserv Premier Core is a Plus.

Responsibilities

• Partner with the Treasury Management Product & Support Director to shape and execute the strategy for Treasury Management products.
• Lead the development and day-to-day management of the product roadmap, ensuring alignment with the bank’s long-term vision and market opportunities.
• Oversee and actively participate in the full product lifecycle—from initial requirements discovery and solution design to development, user acceptance testing (UAT), and implementation.
• Drive quality and efficiency through hands-on involvement in product testing, workflow enhancements, and process improvements.
• Continuously identify key capabilities needed for the TM Suite, proactively address potential issues, and evaluate new opportunities to enhance existing products and services.
• Partner regularly with cross-functional teams including Sales, IT, Operations, and Compliance to ensure alignment on product prioritization, feature development, and delivery timelines.
• Lead efforts to develop user personas and conduct user research and usability studies to ensure all TM products meet customer needs and deliver best-in-class user experience.
• Develop product descriptions, implementation guides, procedures, and training materials.
• Provide comprehensive training to Sales teams and internal partners to ensure effective product positioning and sales enablement.
• Assist in developing product marketing initiatives including positioning, messaging, and differentiation from competitors to ensure successful product launches and market adoption.
• Define, track, and manage product key performance indicators (KPIs), conduct trend analysis, and contribute to product pricing strategies to drive continuous improvement and profitability.
• Leverage product knowledge to investigate and resolve issues, escalating when appropriate, while maintaining a high level of customer service and operational integrity.
• Conduct ongoing market research and analysis to stay informed of industry trends, emerging technologies, and customer preferences.
• Maintain deep technical and regulatory knowledge of the Treasury Management landscape, ensuring all product initiatives comply with relevant standards and drive innovation.
• Collaborate with TM vendors, Operations, and other stakeholders to support product upgrades, innovation initiatives, and performance reporting.
• Engage external partners—including trade associations and vendors—to resolve issues, gather insights, and enhance product capabilities.
• Assist with audit and compliance inquiries and requirements.

Benefits

• Health Coverage: Medical, dental, and vision plans with employer contributions.
• Retirement Savings: 401(k) with matching, plus additional retirement options.
• Paid Time Off & Holidays: Generous PTO and paid holidays.
• Wellness Support: Access to mental health and financial wellness resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees