Full-time Traveling Full Service Representative (Hire Ahead), Southeast Texas

FivePoint Credit Union External•Nederland, TX

About The Position

The Traveling FSR is responsible for filling staffing needs at the following locations: Port Arthur, Beaumont, Lumberton, Nederland, Bridge City, and Orange. Candidate must be available to work Monday-Friday 6:45am - 6:15pm and rotating Saturdays 8:45am - 1:30pm Normal schedule will be Monday - Friday 8:30am-5:30pm, rotating Saturdays 8:45am-1:30pm Professionally assists and serves members in a wide range of services. This position will travel as an FSR/Teller to any FivePoint Branch. Interviews, takes applications, and prepares loans for credit approval. Completes loan processing, servicing, and disbursements as needed. Responsible for performing a variety of member services such as opening and closing accounts, renewing term share accounts and assisting members with bookkeeping and checking account problems. Answers member questions regarding Credit Union services provided and performs a variety of account maintenance. Attends to telephone inquires and transactions for members. ESSENTIAL FUNCTIONS Assumes responsibility for the effective performance of loan interviews, processing, and clerical support functions. Assumes responsibility for the effective and professional performance of member service functions. Assumes responsibility for efficient, effective, and accurate performance of teller functions, as needed. Assumes responsibility for establishing and maintaining effective and professional business relationships with members. NON-ESSENTIAL FUNCTIONS Assumes responsibility for establishing and maintaining effective coordination and communication and working relationships with area personnel and with management. Assumes responsibility for related duties as required or assigned.

Requirements

High school graduate or equivalent
General knowledge of financial products and services
Understanding of loan interview procedures
Previous experience with a full-service financial institution helpful
Excellent communication and public relations skills
Good organization skills and attentive to detail
Ability to operate related computer applications and other business equipment including 10-key and telephone
Proficient typing/data entry abilities
Cooperative and able to coordinate well with others

Nice To Haves

Understanding of loan interview procedures
Basic understanding of financial operations is strongly preferred
One to two years member service or loan interviewing experience
Previous experience with a full-service financial institution helpful

Responsibilities

Filling staffing needs at the following locations: Port Arthur, Beaumont, Lumberton, Nederland, Bridge City, and Orange
Professionally assists and serves members in a wide range of services
Travel as an FSR/Teller to any FivePoint Branch
Interviews, takes applications, and prepares loans for credit approval
Completes loan processing, servicing, and disbursements as needed
Performing a variety of member services such as opening and closing accounts, renewing term share accounts and assisting members with bookkeeping and checking account problems
Answers member questions regarding Credit Union services provided and performs a variety of account maintenance
Attends to telephone inquires and transactions for members
Assumes responsibility for the effective performance of loan interviews, processing, and clerical support functions
Assumes responsibility for the effective and professional performance of member service functions
Assumes responsibility for efficient, effective, and accurate performance of teller functions, as needed
Assumes responsibility for establishing and maintaining effective and professional business relationships with members
Assumes responsibility for establishing and maintaining effective coordination and communication and working relationships with area personnel and with management
Assumes responsibility for related duties as required or assigned