Traveling Field Service Technician

CVS Health • Newark, NJ

3d • $19 - $42

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary This role requires extensive weekly travel across the United States, including some weekends, to install and service equipment at new and relocating CVS locations. You’ll deliver exceptional customer service while installing, diagnosing, and resolving issues with retail technology — all within defined service level agreements. Equipment supported includes: POS (Point of Sale) registers Self-checkout systems Thermal and laser printers Scanners, PCs, thin clients Phone systems, RF devices, networking hardware Pharmacy and MinuteClinic technology Other related computer peripherals Technicians will travel by car and/or plane between CVS locations, assist neighboring regions with workload, work standard day shifts, and participate in on-call rotations for evenings, weekends, and holidays. Travel Expenses: A corporate card will be provided to cover all approved travel expenses, including airfare, hotel, and meals. No upfront personal cost is required.

Requirements

• Willingness and ability to travel extensively with overnight stays weekly, including some weekends
• Valid driver’s license with no major violations
• Ability to pass a background check and drug screening
• Comfortable driving between CVS locations daily
• Availability to work days, nights, weekends, and holidays
• Minimum 2 years of technical experience
• Must reside in North Newark, NJ
• Ability to lift up to 75 lbs and occasionally work on ladders
• High School Diploma or GED (required)

Nice To Haves

• Strong hardware troubleshooting skills
• Excellent customer service abilities
• Technical certifications
• Technical degree or further education

Responsibilities

• Install and service equipment at new and relocating CVS locations
• Deliver exceptional customer service
• Install, diagnose, and resolve issues with retail technology
• Travel by car and/or plane between CVS locations
• Assist neighboring regions with workload
• Participate in on-call rotations for evenings, weekends, and holidays

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees