Travel Universal Banker

United Community Bank•Greenville, SC

40d•Onsite

About The Position

United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs-based conversations and identifying appropriate solutions. The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area.

Requirements

NMLS license
Minimum 3 years of retail sales experience
1+ years of experience working in a financial institution
Ability to work a flexible schedule and to accommodate travel to different branches as needed
Knowledge of consumer credit structuring and lending practices
Demonstrated analytical, accuracy and problem-solving skills
Strong verbal and written interpersonal communication skills
Experience with using and demonstrating digital products and self-service technologies
Must be able to pass a background and credit check
This is a full-time non-remote position

Responsibilities

This position requires up to 100% travel within designated market area
Support branch teams by filling in as needed across locations
Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers' needs while considering perspectives and priorities of different customers
Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer
Educate customers on options for managing transactions using technology and all other tools and resources available
Apply product and service knowledge to effectively solve customer problems
Assist other staff in serving customers, answering telephones and performing other duties as necessary