About The Position

About the Role Location: Remote; travel required Are you looking to grow your career in event operations? Would you like to work on programs for a Fortune / Global 500 clientele? This could be a fantastic opportunity for you! Morley is seeking a remote Travel Staff Operations Manager to organize and contract travel staff for our domestic and international Meetings & Incentives (M&I) programs. You'll make sure the staff has everything they need – training, information and tools – to help program participants have an extraordinary on-site experience.

Requirements

  • Excellent interpersonal skills
  • A positive, self-starter attitude with a solid work ethic and ability to meet deadlines
  • Organizational skills, strong attention to detail
  • Computer skills as business needs require
  • Bachelor’s degree (extensive travel knowledge / expertise and job-related experience can be considered in lieu of educational requirements)
  • Two or more years’ experience in administration or human resources
  • Knowledge of business meeting / incentive program logistics (e.g., accommodations, transportation, food & beverage)
  • Able to use management skills and processes to achieve results
  • Ability to travel extensively (potentially 50% of the time; varies by month)
  • High-speed internet access at home that you are able to connect to via Ethernet or landline
  • Secluded and distraction-free work environment

Nice To Haves

  • Five or more years’ travel staff experience

Responsibilities

  • Oversee training, education and uniforms for 100+ travel staff
  • Schedule and contract travel staff
  • Actively solicit new travel staff for hire
  • Oversee uniform orders and current styles
  • Manage the uniform budget and overall associated costs
  • Initiate post-program surveys to staff and respond to concerns
  • Conduct performance reviews for travel staff
  • Manage training development and on-site training
  • Travel on site to manage staff on large programs
  • Attend weekly meetings with the M&I Management Team to review schedule and needs

Benefits

  • Medical and prescription coverage, including free annual physicals
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance
  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)
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