Travel Specialist
About The Position
We are looking for a Travel Specialist. The Travel Specialist is an internal role responsible for researching, booking, coordinating, and servicing travel arrangements for All Star’s healthcare providers traveling to assignments across the United States. This role partners closely with sales consultants, providers, finance, and external vendors to deliver timely, accurate, and cost-effective travel solutions while adhering to client-specific budgets and internal approval requirements. This is not a travel agent or sales role. The Travel Specialist focuses on operational execution, financial compliance, problem resolution, and ongoing travel support in a fast-paced, high-volume environment.
Requirements
- Strong customer service mindset with the ability to support providers in time-sensitive or high-pressure situations
- Excellent organizational and multitasking skills with strong attention to detail
- Solid financial awareness with the ability to manage budgets, recognize cost variances, and follow approval processes
- Strong written and verbal communication skills
- Proven ability to problem-solve independently while following established guidelines and escalation paths
- Comfortable working in a fast-paced, deadline-driven environment with shifting priorities
- Proficiency with travel booking platforms, reservation systems, and Microsoft Office or similar tools
Nice To Haves
- Bachelor’s degree preferred, but not required
- Prior experience in travel coordination, logistics, operations, finance-adjacent roles, or customer service strongly preferred
- Any combination of knowledge, skills, abilities, experience and/or education may be considered
Responsibilities
- Research, book, and manage travel arrangements including airfare, lodging, and rental vehicles
- Coordinate travel in alignment with assignment requirements, start dates, client-specific requirements, and company travel policies
- Identify travel options that exceed client-specific requirements and obtain required approvals prior to booking
- Maintain accurate and up-to-date travel records, itineraries, approvals, and supporting documentation
- Monitor upcoming travel to proactively identify and resolve potential issues such as delays, cancellations, missed connections, or lodging changes
- Respond promptly to urgent travel disruptions with a solutions-oriented, customer-first approach
- Build and maintain effective working relationships
- Manage a high volume of concurrent bookings while meeting tight deadlines and service-level expectations
- Participate in a rotating after-hours on-call schedule to support urgent provider travel needs, as business requirements dictate
- Perform other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
