Travel Specialist

International SOS

14h•$24•Remote

About The Position

Are you a travel professional with GDS expertise and TICO certification who’s ready for your next career move? Do you enjoy solving challenges, creating memorable travel experiences, and working in both French and English? If so, this is your chance to bring your skills to a global concierge leader trusted by high-profile clients around the world. This isn’t an entry-level role. We’re looking for proven travel experts who can handle complex itineraries, manage last-minute changes with confidence, and deliver the level of service that truly sets us apart. Why join Aspire? $24/hour starting pay Permanent, full-time remote role (40 hours/week) Comprehensive benefits after 30 days: health, dental, vision, RRSP match, paid time off Career growth with a company that promotes from within Paid training designed to strengthen your expertise and set you up for success

Requirements

Fluent in English (written and spoken)
TICO certified required
GDS experience preferred (i.e. Amadeus, Sabre, Galileo, or similar)
At least 2 years of travel, airline, or hospitality experience
Strong customer service or call center background (minimum 1 year)
Flexibility to work variable shifts in a 24/7 operation (including evenings, weekends, and holidays)
Strong geographical knowledge and genuine passion for travel
Professional communication skills and ability to stay calm under pressure
A private, dedicated home office with wired high-speed internet (WIFI, Satellite not acceptable)

Responsibilities

Book and manage customized travel for flights, hotels, and car rentals using GDS systems
Support members with cancellations, re-bookings, and unexpected travel disruptions
Deliver polished, professional service via phone, email, and chat
Guide members on how to get the most from their exclusive travel benefits