Travel Management Account Manager

Seneca Holdings•Virginia Beach, VA

12d

About The Position

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is currently seeking a dynamic and experienced Travel Management Account Manager to oversee the travel programs and requirements of our corporate clients. The ideal candidate will be responsible for building strong relationships with clients, ensuring the highest standard of service, and optimizing travel solutions to meet organizational needs and budgets.

Requirements

Bachelor’s degree or equivalent experience in business, hospitality, or related field
Minimum 3 years’ experience in travel management or corporate account management
Strong analytical, negotiation, and organizational skills
Excellent communication and interpersonal abilities
Ability to manage multiple accounts and priorities simultaneously
Proficient with travel management software and Microsoft Office Suite

Nice To Haves

Knowledge of global travel regulations and compliance
Experience with expense management and reporting tools
Customer-focused mindset with a proactive approach to problem-solving

Responsibilities

Serve as the primary point of contact for assigned corporate travel accounts
Develop and maintain long-term, trust-based relationships with clients
Analyze travel spend and recommend cost-effective solutions
Collaborate with suppliers and internal teams to deliver tailored travel solutions
Monitor service levels and resolve client issues promptly
Provide regular reporting and insights on travel program performance
Stay up-to-date with industry trends and compliance requirements
Conduct client reviews and identify opportunities for program improvement
Negotiate contracts and manage supplier relationships