Travel Experience Coordinator

Abbott Laboratories•Austin, TX

3d•$61,300 - $122,700•Onsite

About The Position

The Travel Experience Coordinator position works out of our Austin, TX location in the Cardiac Rhythm Management Division. This is a fully onsite role. Abbott’s Cardiac Rhythm Management (CRM) division is seeking a highly organized and detail-oriented Travel Coordinator to lead the execution of travel accommodations for our top-tier physician customers. This role plays a critical part in delivering a seamless and premium travel experience—from initial booking through post-event follow-up—ensuring every touchpoint aligns with our brand standards and compliance expectations. The ideal candidate is meticulous, communicates clearly and confidently, and thrives in managing complex logistics with precision. This position requires strong attention to detail, exceptional organizational skills, and the ability to effectively communicate travel guidelines and expectations to both internal stakeholders and external attendees

Requirements

Friendly—Must have an engaging and creative personality that will be infectious to both internal touchpoints and external customers
Organizational skills –Ability to lead projects, overcome barriers, and collaborate effectively with others
Independent Planning—Sets specific goals and objectives, ability to plan for the length and difficulty of assignments, ability to break down projects into specific tasks/steps
CRM Experience – Knowledge of working within a Customer Relationship Management system like SF.com, Marketo, and Monday.com
Self-starter—Takes initiative to accomplish tasks with general or limited guidance; Possesses a keen curiosity and internal drive to find better ways to reach customers and exceed their expectations without constant supervision
Customer Focus— Dedication to the customer and earns their trust and respect
Digital Citizen—Has an established web footprint and networks daily within social media venues such as Facebook, Twitter, LinkedIn, You-Tube, and blogs
Knowledge of the internet and social media venues
Excellent communication skills (verbal and written)
Ability to work independently and with minimal supervision
Ability to work collaboratively with various teams to achieve the organizational goals
Ability to handle the pressure of meeting tight deadlines
Results-oriented and dedicated to providing high-quality customer service
Bachelor’s degree or an equivalent combination of education and work experience
Minimum of 2 years experience in corporate travel coordination or executive assistant roles.
Strong written and verbal communication capabilities required
Proven ability to manage domestic and international travel arrangements, including flights, hotels, and ground transportation.
Familiarity with travel management systems (e.g. Concur, SAP Travel, CWT)
Proficiency with Microsoft Office suite of applications and Monday.com

Nice To Haves

Experience with cVent, Hubspot, Concur, and Oracle is desirable
Self-starter with a proven record of continual learning and growth
Experience working in or with regulated industries, preferably medical devices, pharmaceuticals, or healthcare.
Understanding of compliance requirements related to HCP (Healthcare Professional) travel, Sunshine Act and other regulatory frameworks.
Ability to manage group bookings, last-minute changes, and complex itineraries.

Responsibilities

Coordinate domestic and international travel arrangements including flights, hotels, ground transportation, and travel documentation.
Serve as the primary point of contact for all travel-related inquiries before and during events.
Collaborate with internal teams and external vendors to align travel logistics with event schedules.
Track and manage travel budgets, ensuring cost-effective solutions without compromising quality.
Maintain accurate records of itineraries, confirmations, and travel preferences.
Anticipate and resolve travel issues such as delays, cancellations, or last-minute changes.
Ensure compliance with company travel policies and procedures.
Support on-site logistics during events as needed.

Benefits

Career development with an international company where you can grow the career you dream of .
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

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