Travel Customer Service Representative (Remote)

International SOS

9d•$18•Remote

About The Position

Travel Customer Service Representative (Remote) Ready to Turn Your Passion for Travel into a Career? Join Aspire Lifestyles! Start Date: April 2026. Do you have experience in Travel, Airline, or Hospitality and love creating unforgettable guest experiences? Are you looking for a stable, rewarding career with a company that values work-life balance, promotes from within, and listens to your ideas? If so, Aspire Lifestyles wants YOU to join our team! We are a global leader in concierge services with nearly 30 years of experience, offering you the chance to work for an industry pioneer—without the stress of commission-based sales or building your own clientele. Plus, you’ll enjoy the flexibility of working 100% remotely from home. Why You’ll Love Working with Us Competitive Pay: Starting at $18/hour Full-Time Stability: Up to 40 hours/week, permanent position Work-Life Balance: 8-hour shifts with afternoons, evenings & weekends Comprehensive Benefits (after 30 days): Medical, Dental & Vision coverage 401(k) retirement plan Paid time off Paid Training & Career Growth: We invest in YOU! No Sales Required: Focus on service, not selling Your Role: As a Travel Customer Service Representative, you will: Plan and book customized travel experiences (flights, hotels, car rentals, entertainment, and dining reservations) Assist with cancellations, re-bookings, and exchanges Help Card Members maximize exclusive benefits and reward points Provide calm, professional support during unexpected travel disruptions Guide customers through our travel website and troubleshoot issues What We’re Looking For: Passion for delivering exceptional customer experiences to our high net worth clientele Strong geographical and travel knowledge Tech-savvy and comfortable navigating multiple systems Excellent communication skills—polished, professional, and empathetic Ability to thrive in a fast-paced, structured call center environment Requirements: Reside in GA, FL, VA, SC, NC, PA, TX, AZ, or AL High school diploma or equivalent (college preferred) 2+ years of customer service experience (hospitality/travel preferred) Private home office with lockable door High-speed, hard-wired internet (25 Mbps download / 5 Mbps upload) Smartphone with up-to-date software Ability to pass a background check Join Aspire Lifestyles and help create unforgettable experiences every day! Apply now and start your journey with a company that values YOU. Accessibility Commitment: Aspire Lifestyles is dedicated to providing accessible services to all individuals, including those with disabilities. Accommodations are available upon request throughout the selection process.

Requirements

Reside in GA, FL, VA, SC, NC, PA, TX, AZ, or AL
High school diploma or equivalent (college preferred)
2+ years of customer service experience (hospitality/travel preferred)
Private home office with lockable door
High-speed, hard-wired internet (25 Mbps download / 5 Mbps upload)
Smartphone with up-to-date software
Ability to pass a background check

Nice To Haves

Passion for delivering exceptional customer experiences to our high net worth clientele
Strong geographical and travel knowledge
Tech-savvy and comfortable navigating multiple systems
Excellent communication skills—polished, professional, and empathetic
Ability to thrive in a fast-paced, structured call center environment

Responsibilities

Plan and book customized travel experiences (flights, hotels, car rentals, entertainment, and dining reservations)
Assist with cancellations, re-bookings, and exchanges
Help Card Members maximize exclusive benefits and reward points
Provide calm, professional support during unexpected travel disruptions
Guide customers through our travel website and troubleshoot issues