Travel Coordinator

CVS Health•Dallas, TX

4d•$17 - $28

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Travel Coordinator is an individual contributor role within Signify’s Travel department, which is responsible for the intake, qualification, and logistical bookings of ~72k annual air, car, and hotel requests for Signify Health clinicians nationwide. This role requires flexibility, attention to detail and a proactive approach to managing travel logistics effectively. This role will report directly to the Travel Supervisor. Work Schedule: Full-time, 8-hour shifts, 40 hours per week Department business hours: Monday through Friday: 7:00 AM – 6:00 PM CST Saturday and Sunday: 8:00 AM – 5:00 PM CST Candidates must be available to work an 8-hour shift within the department’s business hours, Monday through Friday, and be able to work weekend shifts on a rotational basis. Major holidays are observed. Schedules may change with advance notice.

Requirements

Strong communication skills, both verbal and written, with a customer service oriented approach
Proven ability to prioritize and multitask in a fast paced and time sensitive environment
Excellent time management and organizational skills with the ability to manage multiple reservations and deadlines
Problem-solving ability to address travel disruptions, cancellations, or itinerary changes
Highly detail oriented and ensures accuracy in all tasks
Self-directed and works well independently, with ability to take direction and respond well to coaching and supervision when needed
Works well with others and contributes to a positive team dynamic
Experience using automated phone systems
Strong phone and email etiquette
Ability to work overtime as needed
Ability to work weekend shifts on a rotational basis

Nice To Haves

Experience with Google Suite and Salesforce
Experience with coordinating travel

Responsibilities

Research, book, and manage travel arrangements within the guidelines of corporate travel policies
Provide assistance with changes, cancellations, or other adjustments to travel plans as needed
Maintain a high level of customer service throughout the booking process
Take Inbound calls and place Outbound calls throughout the shift
Communicate and collaborate with team members, travelers and other stakeholders to understand travel preferences and requirements
Complete all other travel ancillary tasks as assigned
Be on time, ready to work at assigned work location on a daily basis

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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