Travel Coordinator (Program Office)/Seasonal Employment

Chautauqua Institution • Chautauqua, NY

18d • $18 - $20

About The Position

The Program Office brings artist and creator visions to life by providing behind-the-house support for events and programs. There are multiple events each day, including music and orchestral productions, visual presentations, special functions, lectures, conferences, and meetings. The Travel Coordinator will be responsible for the coordination of the Chautauqua Ambassador Drivers as they transport staff, contracted guests, artists and talent to and from the Institution. As the coordinator, your role will include full support of the Ambassador Driver team’s communications, scheduling, administrative duties, and fleet equipment readiness.

Requirements

• Strong organizational, communication, and team leadership skills
• Proficiency with Excel, scheduling systems, mobile devices, and payroll processes
• Ability to maintain strict guest confidentiality and respond to needs or emergencies outside standard business hours

Responsibilities

• Manage and coordinate daily transportation operations, including scheduling, dispatching, and real-time adjustments based on guest travel needs and logistics
• Oversee Ambassador Driver team operations, including communication, weekly meetings, and performance support to ensure high-quality guest service
• Coordinate airport transfers (primarily to/from Buffalo), local transportation, and on-campus shuttling services
• Utilize scheduling systems and mobile technology to organize travel, monitor changes, and support team communication
• Supervise vehicle fleet operations, ensuring cleanliness, safety, and coordination with vendors and rental partners
• Develop and maintain coverage schedules, including overnight and emergency support
• Work a flexible schedule based on guest travel demands, including early mornings, evenings, weekends, and overnight availability

Benefits

• Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
• Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees