TRANSPORTATION TECHNICIAN 3

VTekis Consulting LLP•Nashville, TN

About The Position

Qualifications and Experience: Customer Service experience (highly preferred) Experience contributing within a team environment Solid communication skills Basic computer knowledge Operational knowledge of MS Office and MS Outlook Dispatch or call center experience (highly preferred) Duties of the position: To perform functions with minimal supervision and to follow established procedures. To identify the more complex issues and defer those to a supervisor. To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions. To monitor roadways via traffic surveillance cameras and detection systems. To monitor all traffic devices and computer equipment associated with the system. To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems. To become familiar with the roadways and to understand the purpose and location of traffic devices. To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel. To perform other duties as assigned.

Requirements

Experience contributing within a team environment
Solid communication skills
Basic computer knowledge
Operational knowledge of MS Office and MS Outlook

Nice To Haves

Customer Service experience
Dispatch or call center experience

Responsibilities

To perform functions with minimal supervision and to follow established procedures.
To identify the more complex issues and defer those to a supervisor.
To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
To monitor roadways via traffic surveillance cameras and detection systems.
To monitor all traffic devices and computer equipment associated with the system.
To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
To become familiar with the roadways and to understand the purpose and location of traffic devices.
To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
To perform other duties as assigned.

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