Transportation Team Leader I

H-E-B•Houston, TX

55d•Onsite

About The Position

Providing our Customers with products they love is a big job, and our 12.1 million square feet of warehousing helps make that possible. Our Warehouse and Transportation Partners are key to helping stock H-E-B Stores and keeping our supply chain moving all over Texas and Mexico. As a Team Leader I for H-E-B Warehouse or Transportation, you'll manage different areas of operation to develop expertise in people leadership and tactical operational leadership. You'll lead a team of hourly Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... communication and influencing skills? HEAD FOR BUSINESS... related industry knowledge? PASSION FOR RESULTS... drive to manage others in a fast-paced operational environment? We are looking for: a degree or related experience What is the work? Management / Operations: Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters) Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines Recognizes Partner achievements What is your background?

Requirements

Bachelor's degree or
1+ years of related experience
Advanced knowledge of operations of department programs
Working knowledge of the industry and related EEOC and employment laws, and assigned department level reports
Strong organization and time management skills
Strong verbal / written communication skills
Strong analytical and project management skills
Strong negotiating and influencing skills
Intermediate skills in internal / external software and systems
Ability to manage multiple priorities and shift focus between tasks; attention to detail
Function in a fast-paced distribution center and office environment
Travel by car or plane with overnight stays
Work flexible schedules, including nights, weekends, and holidays
Work in multiple temperature zones
Safely maneuver facility in compliance with OSHA regulations

Nice To Haves

Experience in presentations a plus
Successful completion of Leadership & Development classes as assigned

Responsibilities

Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)
Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives
Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes
Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback
Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback
Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations
Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations
Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines
Recognizes Partner achievements

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