Transportation Support Trainer

MTM Transit•Madison, WI

9d•$20 - $23•Onsite

About The Position

Our Transportation Support Trainer is tasked with training individuals on the utilization of gas mileage reimbursement, long distance travel, public transportation, and the use of the MTM Mobile App. The role will educate individuals on a wide range of non-emergency travel resources and requirements. This may include training individuals in the use of MTM technology, program communication requirements, bus travel, schedule reading, and effective use of resources. The Transportation Support Trainer will also research, identify, create, and present presentations for program opportunities within the community. This position is located in office at our Middleton, WI location. Some travel within the State is required.

Requirements

High school diploma or GED
Must possess a Valid Driver's License
Demonstrated training skills, comfortable leading groups of people
Strong interpersonal skills that allow for effective working relationships
Intermediate level of proficiency or above with the Microsoft Office Suite, including Word, Excel and Outlook
Excellent communication skills
Excellent organizational and multi-tasking skills
Ability to work flexible hours, in all weather conditions
Ability to maintain high level of confidentiality
Familiarity with the transit agency system, preferred
Familiarity with the Americans with Disabilities Act (ADA)

Nice To Haves

Associate’s degree in Education, Human Services, or Healthcare preferred
Experience working with disability and/or community advocacy organizations, preferred

Responsibilities

Identify and complete assessments on each applicant
Provide one-on-one, individualized training
Demonstrate and instruct individuals on transit skills
Demonstrate and instruct individuals on how to travel routes including navigation and way-finding strategies
Instruct individuals on self-advocacy
Create lesson plans that are appropriate for individuals of different learning levels
Research and identify opportunities to enhance the referral program within the community, creating custom presentations for this outreach
Conduct group presentations
Establish relationships with professionals in the field, community and advocacy organizations
Schedule training at the time and means most appropriate for the individual
Provide in class and in-the-field training
Complete all reports and paperwork including but not limited to; goal setting and pre/post results tracking
Must conform to MTM’s HIPAA standards
Other duties as assigned