Transportation Support Specialist

Recovery Centers of America•Danvers, MA

1d•$18

About The Position

At Recovery Centers of America (RCA), we’re more than just a treatment facility—we’re a team on a mission to save lives from addiction. As a Transportation Support Specialist, you play a vital role in ensuring our patients safely access the care and services they need. From providing timely transportation to supporting daily patient activities, you help create a safe, structured, and supportive environment that promotes healing and recovery. If you’re dependable, safety-focused, and passionate about helping others, we’d love to hear from you.

Requirements

High school diploma or equivalent required
Valid state driver’s license with acceptable Motor Vehicle Record (MVR)
Prior experience as a driver or transportation support specialist preferred
Minimum 6 months of experience in a health and human services-related field preferred
CPR certification required (or willingness to obtain)
To ensure professional boundaries, former RCA patients must wait a minimum of one year post-treatment at a specific facility before applying for a role at that same location.

Nice To Haves

Prior experience as a driver or transportation support specialist preferred
Minimum 6 months of experience in a health and human services-related field preferred

Responsibilities

Transporting patients and/or staff to and from treatment, medical appointments, urgent care visits, and other approved destinations
Adhering to strict schedules while ensuring patient safety and comfort
Performing and documenting daily vehicle inspections to maintain safety standards
Assisting with patient belongings processing for new admissions and visitations, including search and documentation procedures
Monitoring patient activities, conducting safety rounds, and completing required documentation (round sheets, incident reports, behavioral observations)
Managing high-risk or re-engagement situations in collaboration with leadership
Communicating transportation, vehicle, or safety concerns to program leadership or the administrator on call
Coordinating with interdisciplinary departments regarding admissions, discharges, and transfers
Assisting with patient care activities during downtime, including helping with daily schedules, recreational and educational activities, and accompanying patients to examinations or treatments
Performing additional assigned duties as needed