Transportation Supervisor

TransCor America • Mason, TN

1d • Onsite

About The Position

The Transportation Supervisor is responsible for directing, supervising, and monitoring Transportation Officers across all aspects of transportation operations. This includes administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to company policies and procedures. The role involves communicating and supporting the vision of TransCor America, LLC, ensuring alignment with company goals, and guiding staff in safe and orderly operations that promote public safety and a secure environment for inmates, detainees, and residents. Key duties also include ensuring staff training, reviewing operational policies, effectively communicating responsibilities and accountability to subordinates, and motivating staff. The supervisor is expected to be fiscally prudent, manage overtime, oversee vehicle maintenance and supply procurement, conduct inspections, attend staff meetings, and foster effective communication within the team and with external stakeholders. Additionally, the supervisor will engage staff through mentoring, coaching, feedback, and team-building activities, and perform other assigned duties.

Requirements

• High school diploma, GED certification or equivalent is required.
• 2 years of supervisor or management experience minimum in a related industry such as Corrections, Transportation, Emergency Driver Dispatch.
• A valid driver's license is required.
• Must be at least 18 years of age.
• Be proficient with Microsoft Suite (Microsoft Word, Excel, Outlook, and Teams).
• Strong written and verbal communications skills.
• Superior interpersonal abilities.
• Ability to get along with diverse personalities, interact tactfully, display maturity, and practice flexibility.
• Orientation Training as specified in TransCor America policy 3-11.
• Annual re-certifications and in-service training courses specified in TransCor America policy 3-11 including obtaining and maintain Officer in Charge certification.
• Any additional training as deemed necessary.

Nice To Haves

• Possess valid Class B commercial drivers' license with air brake and passenger endorsements.
• A Bachelor's degree.

Responsibilities

• Direct, supervise and monitor the Transportation Officers in their performance regarding all aspects of transportation operations to include but not limited to: administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures.
• Communicates and supports the vision of TransCor America, LLC and ensures alignment with TCA goals.
• Guides and directs staff in the safe and orderly operation of the defined service in a manner that promotes public safety, staff safety and a secure and humane environment for inmates, detainees and/or residents.
• Ensures staff training is conducted, tracked and followed in a timely and accurate manner.
• Reviews operational policies, procedures and emergency plans to ensure the proper operation of the defined service is consistent with federal/state law(s), TCA policy, CCA policy (as applicable) and contractual obligation(s).
• Effectively communicates responsibilities, authority and accountability to all direct subordinates. Motivates and encourages staff to perform their duties consistent with policy and procedures.
• Will be fiscally prudent while practicing sound financial management and control through overtime management, proper vehicle maintenance, supply procurement and issuance. Will maintain strict cost discipline of all operational expenses.
• Conducts and/or participates in inspections of the defined service in all areas in order to meet or exceed standards and goals. Develops appropriate solutions and directs staff in correcting any noted deficiencies.
• Conducts and/or attends staff meetings to maintain effective communication and consistency of operational effectiveness and efficiency. Promotes effective communications and the proper flow of relevant information to management, staff, CCA officials, contracting agency representatives (when required) and general public, using tact, diplomacy, understanding, fairness, firmness and good judgment.
• Ensures that staff is engaged in the work environment through mentoring, coaching, communication, feedback, staff recognition and positive team building exercises/events.
• Read, analyze and interpret documents, handwritten text, correspondence, policies, technical procedures, governmental regulations, reports, directions for forms completion and other simple or moderately complex documents.
• Will be required to perform other duties as requested, directed and/or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees