Transportation Specialist
About The Position
The Transportation Specialist plays a key role in supporting Ride Connection’s accessible transportation programs. Working closely with the Program Manager, this position helps oversee daily operations, support drivers and volunteers, coordinates schedules, and ensure vehicles and services run smoothly. You’ll be part problem-solver, part mentor, part logistics coordinator—and always an advocate for our riders and team. This is a great role for someone who enjoys variety, takes initiative, and values collaboration, community impact, and equity. This is a full-time, exempt position with a starting pay of $47,528 - $71,281 annually. Anticipated hours are Monday through Friday, 8:00am to 4:30 pm. Some weekends required as needed. In addition, Ride Connection offers an excellent benefits package, including comprehensive medical, dental, and vision insurance, an Employee Assistance Program, 403(b)-retirement plan with automatic employer contribution plus a match up to 2%, Flexible Spending Account with up to $500 annual employer contribution, 140 hours annually of paid vacation in your first three years and then increases, Six paid holidays, an MLK day of service, a Juneteenth day of learning, 60 hours of sick leave annually, and TriMet annual public transportation pass.
Requirements
- Two years of college coursework or equivalent education/experience
- Strong organizational, communication, and problem-solving skills
- Two to five years experience supervising and coaching
- Ability to work independently and as part of a diverse team
- Comfort using scheduling software and Microsoft Office tools
- Ability to coordinate and support both paid staff and volunteers
- Excellent customer service skills and professional phone communication
- Ability to meet multiple deadlines and adapt in a fast-paced environment
- Valid driving record meeting Ride Connection standards
- Ability to pass a national criminal background check (fingerprinting required)
- Willingness to participate in a federal drug and alcohol testing program
Nice To Haves
- Experience working with older adults and people with disabilities
- Experience coordinating volunteers
- Nonprofit or community-based work experience
- Knowledge of the local geographic area
- Experience in transportation services (demand-response, fixed route, or fleet maintenance)
- Bilingual or Multilingual abilities
- Strong passion for equity, access, and community service
Responsibilities
- Support the delivery of safe, accessible, and equitable transportation services
- Assist with supervising daily transportation operations, including demand-response and shuttle services
- Help onboard, train, coach, and evaluate both paid and volunteer drivers
- Coordinate driver availability and scheduling with Ride Connection’s Service Center
- Assist with fleet oversight, including scheduling maintenance, and repairs
- Serve as additional driver as required
- Participate in after-hours and weekend duties as needed
- Maintain program records and submit required reports
- Collaborate with community partners and represent Ride Connection professionally
- Support inclusive, volunteer-friendly practices and excellent customer service
- Help ensure compliance with Ride Connection policies, procedures, and safety standards
Benefits
- comprehensive medical, dental, and vision insurance
- Employee Assistance Program
- 403(b)-retirement plan with automatic employer contribution plus a match up to 2%
- Flexible Spending Account with up to $500 annual employer contribution
- 140 hours annually of paid vacation in your first three years and then increases
- Six paid holidays
- an MLK day of service
- a Juneteenth day of learning
- 60 hours of sick leave annually
- TriMet annual public transportation pass
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
51-100 employees
