Transportation Specialist

Banyan Brand•Baldwinville, MA

1d•$21 - $23•Onsite

About The Position

About the Role Banyan Treatment Center's is seeking a part-time Patient Transporter to join our Behavioral Health Support team in Baldwinville, MA. The Patient Transporter provides safe, timely, and professional transportation services for patients throughout their treatment journey. This role is essential to ensuring patients arrive to appointments, programming, and discharge destinations safely and with dignity. Patient Transporters support a structured, compassionate environment while adhering to safety, confidentiality, and organizational standards. Position Information Reports To: Transportation Supervisor Schedule: Part-Time, three 8-hour shifts per week Location: On-Site Compensation: $21 - $23 hourly

Requirements

Valid driver’s license with a clean driving record for the past three (3) years.
Minimum age of 21 to meet motor vehicle insurance requirements.
Ability to operate company vehicles safely and responsibly.

Nice To Haves

Experience in a healthcare, behavioral health, or substance use treatment setting.
Knowledge of patient safety, confidentiality, and professional boundaries.
CPR and/or First Aid certification.

Responsibilities

Safely transport patients to and from medical appointments, group sessions, recreational activities, and discharge destinations.
Ensure patients are transported punctually and in accordance with scheduled programming.
Maintain patient safety, confidentiality, and professionalism during all transports.
Provide reassurance and appropriate support to patients during transport, maintaining professional boundaries.
Operate company vehicles in compliance with traffic laws, insurance requirements, and organizational policies.
Ensure vehicles are clean, well-maintained, and stocked with required supplies.
Report vehicle maintenance needs, incidents, or safety concerns promptly.
Follow all safety, emergency, and infection control protocols during transport.
Communicate effectively with clinical, nursing, and operations staff to coordinate patient schedules and transportation needs.
Report patient concerns, incidents, or behavioral observations to appropriate staff.
Support facility operations as needed to promote continuity of care and patient safety.
Adhere to accreditation, federal and state regulatory requirements.
Maintain HIPAA confidentiality and data security.
Complete required trainings, competencies, and driving clearances.
Report incidents, accidents, and safety concerns immediately.
Participate in safety drills and emergency preparedness activities.