Transportation Sales Manager - St. Louis, MO

Watco Companies, Inc.•Saint Louis, MO

53d

About The Position

Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco. Here's what you can expect from Watco: Award-winning culture recognized by Forbes and Newsweek Competitive compensation and benefits Leadership and development programs offered through Watco University Career advancement opportunities MID-SHIP LOGISTICS, a Watco company, offers total transportation and cargo handling solutions for bulk, breakbulk, containers, liquids, and project cargo throughout all major U.S. waterways. As part of the Watco family, Mid-Ship customers can leverage Watco's fully integrated logistics solutions. Our experienced team customizes and mobilizes resources needed to serve any market and any customer, and solve any supply chain challenge. Note: This is a sales position requiring 2+ years of sales experience and an existing book of business that will compensate with a competitive salary and commission opportunities. The Account Manager of Watco Logistics is responsible for generating new sales activity and the overall "day-to-day" freight management of shipments and/or customer accounts. This position plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch. It is essential for the Account Manager to conduct the necessary activities to deliver the desired results, garner customers' trust and produce above average gross revenue and profits to ensure the branch's annual goals and objectives are met. This position has various responsibilities including freight sales, customer spot pricing, carrier price negotiation, and operational duties.

Requirements

2 years brokerage operations experience preferred
Transportation or supply chain related experience preferred
Business development personal training, sales knowledge, and highway service knowledge
Apply knowledge of organization, communication, conflict resolution, and time management skills
Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
Registry Monitoring Insurance Services (RMIS) skills recommended
Transportation Management System (TMS) skills recommended
Ability to work with others and be a positive influence on co-workers
Utilize professional phone and email communication skills
Ability to multi-task with frequent interruptions
Effective customer service skills and the ability to service both internal and external customers
Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Capable of working independently and making decisions with limited supervision

Responsibilities

Develop new customer sales
Utilize various prospecting methods to generate new sales leads and solicit freight
Cultivate sustainable customer relationships and encourage customer growth
Deliver cost-effective solutions that will attract and retain customers
Manage broker and customer service aspects of assigned shipments and/or customer accounts
Effectively communicate with customers, carriers, and internal teams
Support customers with pricing, operations, and payment-related issues
Manage spot pricing and carrier negotiations
Provide support to operations and other internal teams
Conduct on-site customer visits as needed
Cultivate customer growth and relationships
Work hand in hand with transportation coordinators on brokering and provide effective feedback as needed
Communicate effectively with customers, carriers, shippers, and team members
Involvement in spot pricing carrier negotiations and RFP (Request for Pricing form - Proposal) RFI (Requisition for Information)