Operations Manager St. Louis MO

Segra•St. Louis, MO

2d•$82,100 - $102,700•Onsite

About The Position

Segra is searching for a dynamic and experienced Operations Manager to work within our St. Louis, MO market. Role Overview: Manages a team that will perform tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying a wide variety of telecommunication installation types. Responsible for daily technical guidance, assistance, and supervision of Field Operations Technicians and Outside Plant (OSP) engineering/construction staff. Must be able to clearly identify job and project priorities to meet departmental and company objectives. This will include setting appropriate project due dates, managing the team to meet these due dates, ensures team manages to project budgets, and ensures the team is resolving maintenance/trouble tickets in a timely manner. About Segra: Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud. Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful. Our Commitment to Equality: Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA’s personnel if you need assistance completing this application or to otherwise participate in the application process. NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

Requirements

Minimum of 5 of years of experience in Telecommunications is required.
Must have experience working with Excel.
Must have at least 2 years of experience managing a team.
Experience with voice, data, and/or transmission systems/networks.

Nice To Haves

Education: Technical bachelor’s degree or equivalent work experience.
High level of experience with DWDM, SONET, and IP equipment and technologies.
Experience with voice, data, and transmission systems and networks.
Telecommunication installation support and management functions.
Development and knowledge of telecommunication standards related to central office and equipment installation.
Competence with AC/DC power, infrastructure, cabling, and distribution systems. Knowledge of OSP Engineering and Construction.
Basic knowledge of OSHA guidelines and industry safety practices.
Outstanding computer, written, verbal communication skills, and excellent analytical problem-solving abilities.

Responsibilities

Manages a team that will perform tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying a wide variety of telecommunication installation types.
Responsible for daily technical guidance, assistance, and supervision of Field Operations Technicians and Outside Plant (OSP) engineering/construction staff.
Clearly identify job and project priorities to meet departmental and company objectives.
Setting appropriate project due dates, managing the team to meet these due dates
Ensures team manages to project budgets
Ensures the team is resolving maintenance/trouble tickets in a timely manner.